City Rucksack for Men and Women with 13” Laptop Pocket - “GRANEBERG” - Urban Street Smart, Waterproof Roll Top Dry Bag Backpack - 15L

Instead of going into massive details about how and why I adore this bag, I'll just compile a list of Pros and Cons, so you can see for yourself if it suits your needs.Pros:• Definitely waterproof, I take this bag with me on boat trips etc, and it keeps all of my stuff dry. I haven’t submerged it underwater fully, so I can’t promise you anything here. Besides that, I wouldn’t recommend keeping things that I wouldn’t want to get wet (e.g. phones) in the side pockets, although I keep my phone there and haven’t had any problems yet.• Very robust. I don’t think any extensive details are really necessary here• It has a large carrying capacity, i.e. you can fit a lot of stuff into it.• It is lightweight• I really like the roll-top closing mechanism, which ensures that no water would will get in, which a zipper can never do, even the best ones.• I used it for at least two weeks now, and it still looks like new.• Looks stylish as hell• I know that this isn’t technically about the bag, but I guess this counts: their customer service is ace, the ‘friendly’ part of the company is definitively there. I mean I even received a letter with my bag, explaining all the specifics of the bag. For more details about this, look in the cons section.Cons:• Its shoulder straps are a bit close to each other. So, in some cases that straps may rub against your back (especially the lower part of the straps), but if you adjust them carefully and keep your back straight (which you should anyway), you shouldn’t have to worry• Its laptop compartment isn’t large enough for the average laptop, but I have a small, 12” laptop, which fits perfectly.• It did have some loose threads sticking out, but the bag had a label, which explained why there are threads and how I should get rid of them. Simply use scissors, and you’re good. I was pleasantly surprised to see that there are still companies out there that care enough about the customer to actually create these labels with explanations.• The outside pockets are not all-too useful: to begin with, they are relatively small, especially the side pockets. I can fit two packs of tissues and my wallet into the front pocket, but the side pockets are even smaller, so if you have one of the larger phones (e.g. iphone x), you will not be able to fit it into the side pockets with ease. That being said, I, personally, don’t care too much about the side pockets, as my main concern was keeping my belongings (lots of them) dry and clean, which the bag is perfect at.• The bag doesn’t have a lot of pockets, so for the people that need to stash their things in various pockets to know where they are (me being one of them), I recommend to get small pouches for each category of things, i.e. I have a pouch for my electronic devices, a pouch for my toiletries, etc., because the only pockets that you get are the three on the outside, and three on the inside, that being the laptop compartment, a medium size pocket on that, and the main compartmentWhile my list of cons seems to be extensive, I think that the arguments that I present against it get defeated by myself in that same paragraph. I use this bag for my EDC, and it is absolutely perfect at that, I am really glad I bought it. In conclusion, it really depends what you are looking for in a bag. If you are looking for a bag with tons of pockets and secret compartments, then this probably is not for you. But if you want a robust, waterproof, stylish bag that will last you (probably) a lifetime, this is your best bet

I received my rucksack not long ago. I haven’t used it yet but noticed the fibres as are shown in the photos. I contacted the company about this because I’d noticed another reviewer had mentioned seams on their rucksack coming apart.Pros: how quickly the company responded & dealt with my query.Cons: I was told that the existence of ‘stray fibres’ is ‘quite normal’ as the seams on this waterproof bag are heat welded, so the occasional fibres are a result of the welding process and was advised to ‘trim these away.’ They go on to point out that their bags are covered by a 3 year warranty.My concern as I initially told them is that I do not expect to pay £54.00 for a rucksack and receive it like this! Before selecting a rucksack I’d spent some time reading the reviews on various rucksacks on Amazon, I settled on this one only to find this issue. I have never spent this much on a rucksack before and was entitled to believe I would be sent one that had gone through a quality control inspection before it was passed for sale. I am disappointed at the response received and whilst I appreciate there is a warranty, my preference given the amount spent, was to receive a bag in perfect condition, not to be told that all I need to do is trim away the fibres which in my view should have been done before I received the bag! This response has somewhat taken the shine off receiving the rucksack!I was therefore trying to decide whether to return or use it. Since receiving that response from The Friendly Swede, I just put it aside without using it but now I’ve decided I’m going to use it & hope for the best! Not a very happy customer! Will update after it’s been in use for a while!

**updated after 10 months of use, see last paragraph**First of all, the Friendly Swede might have one of the most helpful customer service experiences I've ever had. Secondly the bag is excellent. I haven't been able to test the water proofing yet but all signs are good so far that it is a very well made and fully sealed bag. You can see and feel the quality. When the bag arrives it will feel a little stiff but after a few uses it starts to soften.In terms of comfort, it feels great on your back. I can't quite put my finger on it but it's just a comfortable bag to carry. The straps seem well made and cushioned.The laptop pocket internally fits my 13 inch laptop like a glove and feels secure. The bag is great for carrying everything you might need going in and out of the office or for a day trip into the city.Love the clean white look, seems to keep white and I've been able to clean off any day to day marks. The white also helps for visibility on darker days.All in all I am very happy with the purchase and the experience I had interacting with the customer service. I would recommend this bag and if it's quality is anything to go off their other bags must be decent too.**10 month update**10 months later and I must say, this bag has held up very well. I use it daily for my commute which includes bus, train, cycling and walking. For all those modes of getting to work having a waterproof bag like this is great. I don't have to worry about the bottom getting wet on the floor of buses/trains and equaly it helps when I'm walking or cycling in the rain. All the components, zips, clips, straps, and the general material of the bag has held up really well and basically looks and feels as good as it did when I first got it. I would still very much recommend getting this bag if you are looking for a quality bag.

Expected Moore quality for that price , probably im going to ask for a refound.