Quality Management Demystified

Great book! This book describes all of the aspects of Quality Management including Quality Assurance, Quality Control and Quality Standards work.

This is an good guide to the topic of Quality Management. It is well written and contains a plethora of basic information. It is a good starter for someone who wants to become acquainted with the subject, but more detailed books would be required to initiate, create, and maintain a quality environment. The book was in great condition and arrived on time.

This is very good book on Quality Management. It gives you both the historical and theoritical background on Quality Management. It

Written like a text book and offers information in a format useable from top management down to the worker on the production line. Covers basic quality principles and history of quality improvement. Quizzes after each chapter with answers in the back of the book. Fits nicely with Lean Six Sigma, Total Quality Management and Statistics with slant towards making it right the first time.

Just like the title indicates, this is a clear layman's read but with all the detail you need to get a solid grounding in Quality Management. I recommend this book to all co-workers who attend my quality workshops, and always get positive feedback. One of my favorite go-to texts for fresh ideas and approaches to presenting a rather technical subject matter.

Well developed and easy to understand breakdown of quality management concepts. This book is an excellent primer for the generalist or a stepping stone to further and more directed study of the field.

It covered all the topics related to quality management in a language that is easy for everyone to understand

Good book to read about managing the quality.

As a person who had no idea in quality management this book has been, at the moment, my best starter.It is easy to read, detailed enough, and covering a wide range of elements of quality management. It gives an excellent overview and rather complete, both methodical and historical about what it takes to do quality management.The only objection, might be, that it does not deepens most topocs; but this is impossible in the scope of the book. However, it provides references to expand most treated fields.

It is a nice introudution into Quality Management. Nicely layout and easy to read. The examples are great and very interesting.

Buena referencia para obtener una idea rápida y precisa del Quality Management desde todas sus perspectivas y en todas sus ramas.