Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance

I have been doing a lot of research around Benchmarking and it was a slow burn as far as step by step realistic process and steps until I order this book, reading this book and applying the learning my life and benchmarking process has been a home run - Buy this book you willnot be disappointed

Very detailed with a great deal of information. I was able to reference alot on my research topic of benchmarking!

This is a well written book on the concept and practice of benchmarking. The book gives a comprehensive coverage of a wide range of topics on benchmarking including a clear explanation of what benchmarking is all about, how to use it and the benefits from employing it.The author did a good job of coming up with a reference book that can be used by managers in all departments of an organisation. He clearly explained and illustrated the subject, making it interesting and easy to follow by anyone with a responsibility for the performance of a section or department. The book is well written with easy to follow explanations and worked examples. One can quickly learn about benchmarking through studying reference guides. The author provides valuable tips that help the reader to implement the concept to their own circumstances. The reader will find the book easy to follow due to the author's extensive knowledge and experience in the subject.The book is recommended reading for managers in all departments of an organisation in a commercial enterprise or non-profit organisation.

Interesting and useful summary