Wink Connected Home Hub

The devices have gone through a major update recently. If you get an old one, without the blue dot, you either have to force the update by pointing to a special nameserver for a short time or send it back. Once the update is done you can/should go back to regular nameservers.I got the updated one from Amazon, so no problems. I plugged it in, it loaded the latest fixes and I added it to my account. I had purchased a Schlage lock, and while you can do everything from the keypad, the app is way easier. IF you want to make things happen based on, for example, which code is used, you need to connect the hub to the lock. The lock supports z-wave, not Wi-Fi, so there has to be an intermediary. Since the lock runs on AA batteries, it would last days on constantly connected Wi-Fi, and the design goal for a set of batteries is a year.I have 4 z-wave bulbs and the z-wave lock. The bulbs that are near the lock are very responsive. One is three rooms away and is obviously at the edge of the range for the device. Occasionally it fails to change state, but sometimes it takes a while. To me it is obvious that the hub has to try several times.I have two lights in a bathroom ceiling fixture with a simple on-off switch. These are the GE z-wave bulbs. Normally I leave the switch on all the time. If the lights are off, you can turn them on by flicking the switch off and on. It is simple to set up a rule that says, between sunrise and sunset, if one of the bulbs has been on for 45 minutes, turn the group off. It is also simple to set up a rule that says, turn the lights on to 20% at sunset and turn the lights off at sunrise. But you can't say, turn the lights on an hour before sunset and off an hour after sunrise. There is no way to turn the lights off and back on to blink them in an emergency, like if the tamper alarm on the front door lock goes off or of the smoke alarm fires. It is easy to say (for example), if my wife opens the door turn the thermostat to 72 and set the occupied state, while if I open the door, turn the thermostat to 74.I have some Nest devices, a thermostat and two smoke alarms. They talk Wi-Fi, even the battery operated smoke alarms. If you have a smoke event on one alarm it will relay to the others but it might take more than 30 seconds, because they are intermittently connected since constant connection would drain the batteries. The z-wave lock is much more responsive, if for example, you unlock it or enter a code, before you get through the door the.notification beeps on your phone.I had one occasion to call Wink customer service. When the electronic egg trays hit $9, I bought a couple. These trays use Wi-Fi, so they bypass the hubs anyway, and the programming scheme flashes the screen of your phone in code. It is whacky, and touchy. After trying 10 times, I called them and they walked me through resetting the device and then doing the parameter set, over and over until it finally took.It took about an hour to program two trays and I had to wait on hold for under a minute. I could hear other call center calls, and once I recognized the egg tray instructions, it was clear that other operators were helping people with the same issues. They aren't making the trays anymore, $70 for an egg tray is silly, while $9 is close to what one would pay for a heavy covered tray, so they were worth it at this price. They were still cheerfully supporting the trays.It is impossible to separate the app from the wink hub. I don't know what is executing the robots, for example. I know that what is there works. My reasons for not giving Wink 5 stars are that the robots are not able to do so many of the things I want to do.I have not had the reliability issues that some have had.

update 1/17/2017: Have had this device now for almost 3 months, a few weeks ago it started to recycle through it's update or error conditions... not sure which.... every few hours, light turns either yellow or red, sometimes steady on sometimes blinking and of course can not use any smart devices while in this state. After several hours if it hasn't returned to the blue light on (normal condition) I either have to unplug it or use the reset button. About 4 days ago I emailed Wink asking for help and or info... but still no response from them. I'm now downgrading this from 5 stars to zero.... well can't give zero, so 1 star. I would NOT recommend buying this. With the Wink's new hub this is an obsolete product and from the lack of response from Wink I truly believe they are just trying to dump old inventory and has no intentions to support this product. The only devices I have been using this for is about a dozen LED lights, when the hubs blue light is on it works good enough for what I wanted it for, just have to get used to the lag time between using Amazon's echo device voice command and the time it takes to actually turn the light on.Would I buy this again? NO, not since having this problem and getting no response from Wink. I can understand something going bad but when you can't get help from the company that makes the device then the value of that device decreases to zero.___________________________________________________________________________________________________I'm using it with an Amazon dot and has been working great. I have 12 smart dimmer LED cree bulbs and have set them up in several arrangements of groups. Some bulbs belong to several groups and turning lights on or off by group names or by bulb names has worked just fine with the amazon dot.The description says works on WPA-PSK, open security, or WEP. I've connected this using WPA-2 AES encryption without any problems. Was quick and easy to do, the app walks you through connecting by wifi.But this does require a Android or iOS device to run the Wink app on.... will NOT work with a PC.Once the smart bulbs are initialized by the wink hub you rename the bulb (or device) to what ever you want to call it. I have 12 smart bulbs and after initializing they are by default called light bulb (or something like that) so only do one device or bulb at a time and immediately rename it to a unique name.... you can always rename it again later in the wink app. Then initialize the next device and so on.Now all I do is tell my echo to turn on what ever group or bulb/device I want (an how bright I want it to be if I don't want full brightness). In the alexa/echo/dot app (from amazon) you use the names of the devices you assigned them while initializing them (you CAN'T rename them in the alexa app but you CAN rename them in the wink app and then tell the alexa app to find new devices. And if the old name still shows in the alexa app just tell the alexa app to forget the old (no longer valid) name.The wink app does appear to have more things it can do, like robots and shortcuts.... but since I haven't tried them on the wink app on a smart phone I can't be sure if there isn't something the wink app can do that the alexa app can't. Someday I will have to compare the two apps.So far all I have are light bulbs and control all these as individual devices as well as created groups in the alexa app to control several and even all of them at once. You can put any and as many devices as you want in a single group or in as many groups you want. Oh though I would imagine there is some limit to how many devices and groups there can be.would I buy it again.... yes.update: after playing around with the two apps I found that you can set up "short cuts" in the wink app and it will be seen as a "new" device by the alexa app (you will have to do a search for new device to get the alexa app to see it). What you can do is set up any device to a particular setting... such as on/off or a preset brightness. Simply put... I have 12 bulbs and want all off except for three of them which I want on at 10% brightness. I called that short cut "TV" (which is seen in the alexa app as a device) and created a group in the alexa app called "night time" that has the device "TV" in it and when I say to my amazon dot "turn night time on" it turns off all the other lights and set just those three on to 10% brightness. You can use the device name itself without creating a group, but I was playing around with it to see what I could do with it.

Was not aware when ordering I was being shipped used product. Box had a huge tear on side and the product was not clean in the package. But did a reset to make sure it was not corrupted and did a firmware update. Hooked up a series of Lutron dimmers and remotes and so far they are working. Hopefully there will be no issues. Was surprised I was not made aware this last one in stock was a returned product being shipped out again. The price was only a few dollars cheaper than in the stores. Gave it 3 stars because it is working.

si es un dispositivo ya casi descontinuado, pero funciona a la perfeccion para tareas basicas de automatizacion. tengo cerraduras y lamparas conectadas a el, aunque no es el mejor ni el mas rapido, para cuestiones basicas y un poco mas esta perfecto.de noche cuando abro con mi codigo las luces se encienden, al ocaso todos los pasillos se iluminan sin necesidad de sensores de luz y a la hora de dormir se apaga todo y todas las cerraduras se cierran si es que acaso se olvido uno de cerrar con pasador alguna puerta.todos los elementos Zwave se han podido conectar con exito, desde interruptores genericos hasta lamparas, a la primera.los avisos push funcionan extraordinariamente para cuando necesitas tener un ojo extra en la casa. Nada se abre o se enciende sin que tu sepas.cuando entiendes como funciona y como sacar ventaja de sus supuestas debilidades (2.4 Ghz wifi y 900 Mhz Zwave) no tiene competencia. No ansio hacer upgrades y si veo a muy buen precio el wink2 tal vez lo compre pero me da igual.solo quiero una bocina dot, o google para ver que tal funciona con comandos de voz, pero con mi app de celular estoy contento.

Nothing like receiving an item that does not work. I should have looked closer at the reviews for this company. The unit arrived in a very worn box and when I tried to connect to my system it would not work. I contacted wink and they spent a good half hour with me walking me through any possible fault that could be either web based or wi-fi based. They finally did a trace on the unit using the web address and serial number of the unit and discovered that the unit was built early 2015, never had a fault reported to them (but that did not mean it was not returned before) but had never received the update it required in mid 2015. The unit is now garbage -

It took a bit for the hub to come online but once it was all upgrades works well.only had one issue so far when the power shut off. i had to re-pair the lock connected to the hub.

For some reason, blinds added to Wink are not recognized by Google Home, which eliminates most of the cool factor.The Wink remote control for the blinds is clunky and somewhat unresponsive. Worse, it boots out your existing remote, rendering it useless.If you have numerous motorized blinds and want to create scenes and robots, this might be the right product for you, despite the shortcomings above, but there's unfortunately not enough in the product for simpler needs.