Eikon To Go USB Fingerprint Reader - Apple Package W/Mac and Windows Software

The product itself gets 3 stars, but the 4th star is for the fact that they made the effort to develop it for Mac, and even more so for how absolutely wonderful both the seller (reseller) and the manufacturer were to my emails about the bugs and frustrations I encountered.It is finicky, it often takes 2-3 slides of the finger(s) or one slow very accurate swipe for it to work. Often I wonder if the 2-3 attempts are worth the hassle of using the device. On the other hand (no pun intended) it does log me in quickly when I do it "right". Using it regularly and getting used to it provide the benefit that you can ( I did) make the password far more complex/long than when just typing it in my hand. E.g. &*mYpa$$word&*43!! Instead of just &*mYpas$$ etc.The worst thing about the design is that it is useless to plug in to a typical MacBook Pro (i5 15" for this case) when anything else is plugged in. It is too wide. So, it comes with a maybe 6" USB extension, but then it makes it even less attractive, in visual and usage sense. Now you have loose hanging thing twisted upside down or sideways sitting on the side of your laptop (as the cables often have an inherent 'twist' torque in them that flip the device on its side), and it is now even less usable as you almost have to grab is with one, hold it up firmly enough so you can swipe a finger from the other hand through it.Since I use external USB keyboards with my MacBook Pros, I tried to plug it into the USB built in to Apple keyboards. No joy, as the device will not fit there and even if it did, it would be under the keyboard body and not usable. Hanging it by the USB tail extension I can use it but it will always move around, still requiring the 2 hand use, unless I scotch tape it. Then, it makes the laptop a little less mobile if I have to remove it every time I travel.I am also disappointed that despite taking far more repetitions to learn a fingerprint than a 10 year old Microsoft infrared fingerprint reader (sadly not compatible with Mac or even Windows 7 now), it still needs the finger swipe to be so specifically accurate. But, it i doable, and when you get used to it, it does save time.A plus is that I have it working on an office provided Windows 7 laptop. A disappointment is that it does not store finger prints on the device for MAC users. It does store the fingerprints for the Windows software! So, technically I think I can carry it to different Windows desktops/laptops without having to save fingerprints x 10 x 5 repetitions per finger on each machine, but for each Mac I would have to go through that process.Based on just how cooperative the seller and the manufacturer have been, and the price, and overall tolerable usability, I am considering getting another unit so I can leave one taped to the desk and one to carry with me or use on the other laptop(s).But please be aware of the shortcomings (and advantages) before you order.Imran Anwar

I bought this product a few weeks ago and waited on the review just to see the performance of this product. Overall this product works great! The product itself is just like a small USB. The setup and installation instructions are all easy to understand and took me be about 3-5 minutes to install the Fingerprint Reader. I really like the fact that it can store all ten of your fingerprints and each time you scan a finger you can set it up to open up a program. For example my right index finger opens Google Chrome, my right middle finger opens Microsoft Word, my right ring finger opens up iTunes, etc. If you're like me and have your desktop filled with shortcuts and tend to forget where you have a program, just setup the Fingerprint Reader to open a frequently used program with just a scan of a finger, for me personally it saves me a lot of time! It also lets you log in to your computer with the scan of any finger you have set up, you can have a very complex and secure password and have the ability to log in to your computer in a second rather than type your long password. The software also has very cool features but my review would be too long to type all it has. The only thing that keeps me from giving it 5 stars is that the Fingerprint Reader is just a little flimsy and does require slight pressure when you scan your finger but for the price I really can't complain. By the way I installed the Fingerprint Reader on a windows computer not a Mac if that helps any.

I bought this fingerprint scanner for my PC. The software that came with the scanner is outdated, and I had to go through AuthenTec support and prove my purchase before they sent me an activation key to use with the latest version of the software. That being said, they were very helpful and responded very quickly. This product performs very well, and the updated software is both intuitive and useful. I love the feature that allows the scanner to remember all my passwords. It is highly convenient because I do not have to type or remember all my passwords. Also, there is an excellent feature that allows me to input my credit card and PIN number information.I highly recommend this device. The reasons I give it four out of five stars is because of the software issue, and, as other reviewers have noted, the device does require some pressure and consequently some support in order for your fingerprint to scan. Still, I noticed that it is possible for my fingerprint to scan without putting much pressure on the device.

::UPDATE::After exhausting all options with tech support I was never able to have it come to fruition of function on my mac.:ORIGINAL REVIEW:This video is my experience thus far, so take it with a grain of salt that the issue is on going.The device itself is not bad, though some users report that is feels flimsy and cheap mine seems sturdy. The instructions are simple and straight forward so for most users they should be just fine.Now the software is another beast entirely. I cannot speak for the windows side of the house on this so please forgive me. On the mac side however I have had issues to say the least. At first I tried installing the bundled software and it would not install, it would crash mid-install, not a big deal. Maybe new software will fix this? As with any computer item you want to make sure that you're running all the current updates and versions of all software. I have done this and now the new TrueSuite software will install on 10.6.8 but after I restart it will not function at all.I have contacted tech support which has responded multiple times and is working with me currently so I cannot say that the tech support is worthless, just a little slow to respond (avg response is within 48hrs).I will update once I achieve working status or exhaustion of all tech support options.