ideal massage Full Featured Shiatsu Chair with Built in Heat Zero Gravity Positioning Deep Tissue Massage (RED)

I ordered and received this chair in December of 2015. Delivery was excellent, but within a year the chair had a problem with a "contact" mechanism that caused the rollers to change directions--instead the roller just stalled at the bottom of the cycle. Customer service was excellent, and I was sent a new contact mechanism to replace myself. Once the device arrived I called customer service to walk me through the process, which took approx. 30mins. I used the chair happily for about another 6mos before the same mechanism broke. Customer service sent me Two replacement parts, since I was about halfway through the Three Year Warranty, and helped me troubleshoot the cause of the issue. I have Not had to use the third replacement part since then, and it's been over 4yrs.I recommend this chair to people all the time. I have had cranial/lumbar damage to my spine since 1995, and this chair Really helps to reduce the Pain I experience, and keeps my limbs functioning well without feeling the numbness and tingling sensations from pinched nerves. Used on a regular basis, this chair will serve well as a masseuse/masseur, in place of spending the Thousands of dollars needed to pay live practitioners that charge upwards of a dollar a minute. In fact, I made my decision to spend the money on this chair based on the number of massage therapy treatments it would take to Afford it. Tbh, if memory serves me, this chair cost me as much as 6 or 9 massage sessions with a live, licensed/certified, massage therapist. I have enjoyed tens of thousands of dollars worth of massage therapy for nearly five years, and all for the low-low price of just over $2,000 ( approximate cost specified includes tax & delivery ).

My husband wanted to buy a massage chair for a long time. The ones we saw in the stores were way too expensive, we couldn't afford it. So we started looking online and came across this one.We looked at reviews, searched online for more information and this seemed like a legit good product...was scary to pay such a big price online, but this turned out to be a really great buy.We really like this chair, the whole family enjoys it.We've got the beige color - it looks really chic and expensive too :)

Good deal for the money! My only complaint would be that the arm massage compartments don't hold your arms in place (arms keep falling out or getting squeezed out of position). This could have been easily fixed in the design phase by angling the armrest compartments in a more upward "U" shape position or making them adjustable/rotatable. Other than that, the chair looks great and feels great!

I received my chair at my ranch in north Mendocino County without any problems. It was easy to put together. I was falling asleep in the chair the first night. The chair beeps when it starts and nears the end of the massage. I disabled the beeper speaker by putting two layers of gorilla tape over the speaker. That way I can use the chair without waking my wife when she is sleeping, The chair is 1,000 times better than my old massage chair. I am disabled with a bad back and this chair makes me feel a lot better. I shopped around for a while and I think I got the best chair for me. The only problem I had was I knocked over my beer onto the floor and it took me a couple of seconds to get to it. OH WELL. Cleaned up the mess and started the massage all over again.

Just finished my first 10 min massage. This unit is fantastic. Obviously I'll have to see how it holds the test of time but it looks pretty solid. There are three back massage options... Compression massage options for the shoulder, arms and legs. There is massage for your soles of your feet too!!! A lot of options... But I'm just getting started. The unit is heavy but I was able to push it with no issues. The installation took about an hour.

Bought this chair for my wife as a Christmas present two years ago and it is still in perfect condition after these past two full years of regular use! It was easy to assemble the few pieces and offers incredible relief. The only detractor from this otherwise great massage chair is the height of the neck massage for short individuals. My wife, who is 5’1”, can’t get the neck area to correctly align with her neck anatomy, so we compensate by placing a rolled towel behind her neck.Love this chair. The features and functionality, make this chair an amazing luxury for a great price!

some assembly was required, but easy enough. have used chair constantly and enjoy what it offers. it does not hit my neck area the way I would like it to, the air bags for arms & shoulders don't really do much. I do wish I had spent the extra money to get one that "stretches" as it would have helped sciatic pain & stiffness, and since it doesn't hit my neck & shoulder area, that has not helped. I cannot get out for a massage at all so it's better than nothing but my advice would be to spend the extra $600 on the Kahuna instead!

Poor design. Bearings failed, massage roller plates bent, plastic bearing housings cracked, fabric tore on back massager. Threw it away after 14 months.