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The Samsung Galaxy S10+ (128GB, Prism Blue) is a fully unlocked smartphone, compatible with all major carriers. It has been rigorously tested for battery health, ensuring a minimum capacity of 80%, and has passed a full diagnostic check for like-new functionality. The device features minimal cosmetic wear and comes with a charger, making it a smart, eco-friendly choice for tech-savvy users.
R**E
GREAT service and quality.. not the item for me.
I was fairly cautious buying a refurbished phone for the first time but I feel that the first thing I should put here is that I was VERY surprised by the quality received. The phone was nearly spotless and functioned with the snappy response you would want to see from a flagship phone (even a two year old one). As advertised it comes in a box that is not the factory direct one, (something that many reviewers seemed to somehow miss written 2-3 times in the description). All in all, the phone had a "peely" screen protector within a thick phone shaped bubble wrap ziploc, within a high quality phone box that sperated the peripherals (charging cable and sim pin) from the device and all of that was in a small sturdy ship box. I received the phone two days earlier than slated to but that is probably just because it was only from new Jersey to Connecticut. The phone powered on very quickly and stayed on for over 30mins on 1% charge before I plugged it in.Now to the only unfortunate part. I use a somewhat indy carrier whom I am pretty attached to called Republic Wireless. The galaxy s10+ IS compatible with them but ONLY the somewhat rare factory unlocked model (SM-G975UZKAXAA or SM-G975U1 when abbreviated in the phone's settings). This listing is for unlocked models NOT necessarily FACTORY unlocked models. So the unfortunate result was me receiving an unlocked model SM-G975UZKAVZW or the Verizon model. It's worth noting that more than 95% of you out there will not have an issue with this difference but for me this made the phone completely unusable.That leads me to the last part of my review and the reason I wanted to leave this review after my experience as a whole.On realizing that I had an unusable phone I was understandably disappointed and frustrated and reached out to both the seller (PromoDealz) and Amazon. Admittedly, seeing a name that sounds like a corner pawn shop (truly no offense guys, I'm not what the kids call hip..lol) I was a little worried about the follow up I'd receive but that anticipation, like the ones about a refurbished phone in general, was blown away. What I got was quick clear responses with nothing but the intent to try to help me out. After they had gone through their whole inventory to check for what I needed based on my messaged information they offered to extend contact to phone and we connected to discuss the problem. They didn't make me feel like I was being a hassle at all as they took all the information I could find on what phones work for me and checked their entire stock of s10+ (50ish pieces) then offered to receive their next shipment of 200+ pieces and check those too. These folks seem like good people who are dedicated providing a good service here. Hopefully they weren't cursing me behind my back lol. Wouldn't blame 'em.Unfortunately after the hunt they didn't come up with what I needed and, as they had offered as a worst case (or immediate if I'd preferred) solution all along we processed a return/refund. I somewhat assume that the carrier specific models of this phone are vastly more common because most people buying $800+ flagship phones are doing so because of incentives, financing and deals through larger carriers ("get a new family plan and get FOUR free* super flagship phones at only $300/month" *phones free for first two months then at a monthly payment plan of $150/month for 97 months and a $700 plan cancellation fee applies when you find all the other plans out there for a quarter the cost.... Sorry I'm a bit biased against big carriers).Anyway, all in all, I'm shocked you're still reading this. I'm a lot less concerned about the refurbished concept after seeing the quality of the phone received as well as the quality of the seller's support and Amazon's backing. (Amazon support fellow actually said "don't worry, we've got your back if you get any trouble from the seller" luckily no trouble so I didn't have to call big brother)You still reading this?Why? Go read a book. Or like, listen to one or something.Terry Goodkind's sword of truth series has good audiobooks... On the road listening maybe?Too lame? Maybe go watch something on netflix or disney+?Falcon and Winter Soldier is not bad so far...Evil Genius was good for you true crime nuts..Seriously.I of all people am not that entertaining.At least go find yourself a phone. I assume you need one if you're here reading my stupidity.Ok.Bye then.
T**K
So far so good
First time buying a phone off Amazon if refurbished one as well off Amazon. And I got to say it's in really excellent condition so far no issues really nice, really nice screen. This is why I like buying old flagship phones because of good quality. Although the only thing that sucks is don't receive any more updates. I got big hands so I like to plus size. And I paid half the price for this phone then a Galaxy S9 from Best buy. First time ever having a Galaxy S10 Plus. And I really like it only had it for a day. I do recommend factory resetting it once you get it because it's already set up without accounts and I don't even know how that's possible but all good. I like it.
D**W
S10+ from Verizon using on Consumer Cellular (which uses ATT network)
OK. This was purchased from "Prime W". It was advertised as "For AT&T" - so you can imagine my head just about blew up when I powered it up and the Verizon logo popped up. (Verizon phones are generally CDMA phones and AT&T are generally GSM phones), since the description of the phone did not indicate this phone had a dual SIM capability, I assumed I was going to have to go through the return process to get a phone that would be compatible with Consumer Cellular's AT&T network requirement. Lo and behold - the phone was compatible with Consumer Cellular. Usually, kismet in my favor in these matters is not in my favor. This time, God's finger reached down and touched me.The phone itself came in pristine condition. Only a consideration when you're buying a "renewed" phone. Prime W not only included a genuine Samsung fast charger, but they also put a cellophane static cling screen protector for shipping on AND shrink wrapped the phone. Good on you Prime W. The charging port appeared unused - usually a good indicator of how the phone was used by the previous owner. For all intents and purposes, this was a new phone - which is important because the phone is now my wife's.The only issue I've encountered is the inability to remove a phone alert that I've inserted a non-Verizon SI" card into the phone. With this phone, I spent some time with Consumer Cellular's customer service department, but after some nudging they were able to get it in service.The phone immediately updated to Android 11 and the most recent Google security patches. The Samsung Smart Switch accommodated the transfer of files from her S7 and Google did the rest. Since my wife never deletes anything - I added an additional 128G SD card and she's off and running.Samsung's S10+ is the same phone as the S10 except the screen is .3" larger than my S10 but I didn't find it unwieldy - and she likes the larger screen, but it's not like some of these phones where you find yourself suddenly carrying a "notebook" around. Women carry their phones in purses -- men generally in their pocket. So, for her it's the cat's 'jammies.As with any phone that you're using out of the original network, it came jammed with Verizon bloatware which can't be removed but can be deactivated. It'll just sit there wasting memory but by-and-large isn't an issue. Many apps can be moved and stored on the SD card freeing up phone resources - unfortunately useless Google and Verizon proprietary software are largely permanent squatters on your phone.Plus, this phone is compatible with all of my wireless Anker chargers so that's nice - but the Samsung fast charger wall plug adapter is really quite impressive. Just saying.I'm not a "Samsung guy" because I got used to and spoiled by LG until they decided to get out of the phone business and I had to switch phones to get on to Consumer Cellular but this phone, like my S10 is really something. The cameras are vastly superior - I mean, the difference between these phones and my old LG is the difference between lightning and lightning bug - not even a close comparison.On the same note, the audio is just kinda ... WOW! Understand that I'm not a kid, I'm a tail-end boomer and proud of it, when I'm listening to my music or watching video, I'm not using buds ... I'm using full blown Bose noise blocking headphones. I've got to say that I didn't know what I was missing all these years. Really quite impressive.Now understand that this phone does have a 3.5 headphone plug which is nice ... but it also has a dedicated Bixby button right below the volume buttons on the left - so even deactivated, Bixby will be a recurring irritant ... like a bad, bad laxative. Come on Samsung ... dump that P.O.S. :o)Anyway, very, very nice phone - props to Prime W -- for a bunch of "East Coasters", you folks are aces in my book.
J**.
Excelente compra
Este celular no tiene nada que enviarle a ningún celular de gama alta de este 2023. Lo único que reprochar es la batería que le ruda muy poco. Pero de ahí en más es un excelente celular
I**N
Decente para el precio
Entrega: La entrega fue vastante rapida, llego un dia antes de lo esperado aunque creo que fue por el prime y la entrega urgenteEmbalaje: La verdad fue vastante decente venia con papel burbuja y la caja estaba bien protegidaPaquete: El paquete venia con una caja genérica, al igual que el cubo y el cable que envian, el teléfono solo viene en un plastico y otro que cubre la pantalla para evitar rayones. No venia cargado y me tube que esperar por lo menos hasta el 20/25% para poder probarlo bienProducto: La verdad fue una muy buena compra ya que es un muy muy buen celular a pesar de que ya es de hace 4 generaciones atras, la pantalla venia un poco quemada con marcas de los botones(atras, home, barra de tareas) y tambien de la barra de inicio de facebook. La pila esta al 85% de vida, lo que para ser un equipo reacondicionado esta bastante bien. El teléfono se calentó mucho el primer dia de uso, siendo que llego a temperaturas de unos 55/65° celcius y me espanto vastante, aunque supondre que era porque lo estaba usando cuando estaba cargando y tenia la pantalla a la maxima resolución, pero ya despues con el tiempo se adapto y ahora solo se calienta si habre juegos o aplicaciones que requieren de un esfuerzo. De procesador esta bien ya que es el Snapdragon 855 y venia ya desbloquedo sin logo de compañia.Tambien hay que agregar que la pantalla venia sin rayones al igual que la parte trasera. El altavoz si lo pones muy alto se distorciona un poco el audio pero en general se escucha bien y no lo uso tanto ya que normalmente traigo audifonos conectados.Conclusión: Es una exelente compra, pero es vastante arriengada, ya que habia estado leyendo reseñas de este mismo equipo reacondicionado y lo habia estado dudando mucho si realizar la compra y arriesgarme, al final me quedo satisfecho con el producto, porque tan solo por $4750 para este resultado esta más que bien.Aunque me hubiera gustado que no hubiera llegado con la pantalla quemada o la pila menos desgastada fue una muy buena adquisición y un riesgo bien tomado. Pero tambien depende mucho de la suerte y de el vendedor que te toque, ya que puede venir con 70% de vida la pila, la pantalla no puede encender, que no te envien el producto y un sin fin de cosasEn resumen estoy satisfecho aunque no niego que fue la mejor elección a la hora de realizar la compra
A**S
Muy buen celular pero cuidado con la pantalla
Es un increible elular, pero se tiene que tomar en cuenta que la pantalla al estar curveada esta mas expuesta a golpes y por lo mismo, no hay micas de cristal para el celular, ni siquiera una funda de uso rudo puede protegerla, lo compre en enero y apenas el mes pasado fue que se rompio la pantalla y en este momento el display quiere dejar de funcionar, mucho cuidado
M**.
Excelente 👌
Funciona a la perfección, llegó rápido, recomendable 👌
R**R
Good cell phone
I really like the phone. Marks on it or scratches. Like new.Battery is good keeps a charge all day and I consider to be a heavy user.I would by again.This is definitely unlocked ( USA ) cell phone. Works on fido/Rogers here in canada no problems though.
Trustpilot
3 weeks ago
5 days ago
