PanasonicNN-SN65KB Microwave Oven with Inverter Technology 1200W, 1.2 cu.ft. Small Genius Sensor One-Touch Cooking, Popcorn Button, Turbo Defrost-NN-SN65KB (Black)

Would buy again! I have owned the Panasonic NN-SN65KB Oven with Inverter Microwave for four years. In that time I have used it daily with no problems. I chose it because of its size and the inverter technology. Best microwave I've used and as I'm 66 I've used several. This microwave looks good, performs well without issues, is easy to use and is obviously durable. The noise level appears to be equivalent to any other microwave as it was a non-issue for me. But the best part of this microwave is the inverter technology. It truly does make a difference. No more over heated spots with under heated lukewarm spots. If your on the fence, buy it. You won't be disappointed.

Panasonic NN-SN65KW Microwave Oven, Inverter, 1200W, 1.2 cu.ft., Sensor.Sold by Amazon and shipped by Amazon.Summary: After 5 weeks of use, I am quite satisfied with this microwave, and I would buy it again. Remove the plastic film on the keypad. The beep can be turned off. Sensor heating works well for me. Illumination is adequate. The door button and door work well. Sound level fine. My previous experience with durability of Panasonic products has been quite good, so I am cautiously optimistic about this microwave.Protective film on keypad: After you receive the oven and confirm that it runs, remove the protective film that covers the keypad. You can use a piece of tape on the corner of the keypad to pull off the protective film. If you don't remove the protective film, it will deform gradually because it is relatively soft. Removal instructions are in the manual, on page 24, under "7. Control Panel."Keypad: Using the keypad requires pressing with the tip of your finger (not your fingernail) on the centers of numbers or commands. The keypad will not respond to pressing off-center on a number or command. In practice, this has not been a significant problem. Removing the protective film may help.Beep: When you plug the microwave into an electrical outlet, you will have an opportunity to turn off the microwave's beep, using instructions on page 11 in the manual. To summarize, press Start twice, then press Timer (More) to cycle between Beep On and Beep Off, and finally press Stop/Reset to confirm the setting. (Here, I skipped over the option to change between Imperial and Metric weight systems.) I leave the beep turned off, yet I notice when the microwave stops running. I sometimes forgot when the beep was audible; perhaps I had beep overload.Power levels: My oven cycles between power levels every few seconds when I use keypad power level 1 or 2. With sensor heating at higher power levels, the microwave sound includes a low-pitched hum every few seconds. However, the output power doesn't appear to cycle; water boils at the same rate with or without the hum. Sensor heating works well for me; I mostly use sensor level 8 to cook whole grains in a glass bowl without a lid, to prevent boiling over.Illumination: The LED doesn't have a cover to diffuse the light, but the light nonetheless adequately illuminates the food. I had assumed that the gray interior would make viewing food difficult, but that hasn't been a problem.Door:. The door button operates easily and quietly. To close the door silently, I press the door button and gradually release it while I close the door.. After microwaving, I keep the door open until any condensation on the door has evaporated.. If the door is opened fully, a spring-loaded detent tries to keep the door open. (Car doors operate in the same manner.) Make sure the door is opened fully before inserting or removing something from the oven, or the detent spring will push the door partly closed.Thoughts about durability:. The statement below is printed on the box; I'm not sure how to interpret the second line:"Manufactured by Panasonic AppliancesMicrowave Oven (Shanghai) Co., Ltd.Shanghai, China, MADE IN CHINA". The microwave was shipped in the Panasonic box only. Something banged into the box but did not penetrate it; the microwave did not appear to be affected.. I used my previous Panasonic microwave (model NN-T664SF) for 17 years, until the turntable gearing began to growl occasionally. I had been careful to press the door button while closing the door, to prevent the door from banging shut. I was quite pleased with that microwave and its longevity.

Our older Panasonic Inverter lasted for what seemed an eternity and then finally died. This unit is good looking, quiet, and has features that our other didn't, like the light coming on with door open and the "cooking complete" reminder, albeit you have to program the reminder in before you push the start button. The main problem we've had so far is that sometimes I'll push "quick 30" (or just the time to cook) and when I hit start it turns on for about 1 second, stops, and goes off. I'll have to program it a second time to get it to work. Another problem was when my wife had finished cooking something (five beeps) and I went to use it right after, the buttons did nothing, and I had to hit stop/reset to enter my time and start it. I started wondering if I had bought a refurbished second, but since I've read through the ratings here I see I'm not alone. Also, the owners manual doesn't include a Customer Service phone number for technical help or to file a claim. It's like most business' these days, (including Amazon), they don't want you to know how to talk to a real person, so they hide the phone number, making it more than frustrating. But as far as the microwave itself goes, maybe, as some have stated, that Panasonic's Quality Control needs to be looked at deep. This unit would be perfect if they worked the bugs out, not just for the product, but for the companies value's as well.