Q: After the visitor calls, the mobile phone vibrates, but no ring tone is heard? A: Click "More" at the bottom right corner of "All devices", select system settings to configure ring tone and alarm tone.Q: Why calls or alarm messages cannot be received?A: Check Alarm settings - Alarm push is on, and whether your own account is shown. Reconnect your device if your account is not shown.Q: What can I do if I forget the password?A: There is a "Reset" key at the bottom of the device. Hold the "Reset" key for three seconds with toothpick or similar articles, and the device password may be restored to be the default "123". Q: What can I do if the smartlink fails?A: There is a "Reset" key at the bottom of the device. Hold the "Reset" key for three seconds with toothpick or similar articles. After reset, a beef sound will be heard when the device is restarted, and then reconnection may be made through smartlinSpecification: Material: Acrylic Package Weight: 510gPackage Size: 19.2cm*22.8cm*7.8cmProduct Weight: 275gProduct Size: 15.5cm*9.5cm*2cmResolution: 1280*720View Angle: 90Infrared Light: 2 Pieces 850mm LED LightsInfrared Distance: 3-5 metersWi-Fi: Support 802.11b/g/nAudio: Clarity IntercomRecording: P2P Cloud ServerWasserdichtes Niveau: IP55Leistung: DC12V, 1AFunktion: Echtzeit-Gegensprechanlage, entsperren, Alarm, Foto, speichern. Packing list: 1 x Video Doorbell1 x mounting plate1 x fitting/user manual. 
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