Mighty MuleMMS100 100 Wireless Connectivity System, BLACK

Easily hooked up to wifi, however I could not get connected to my gate which is about 1000' away. Called customer support and nothing worked. Moved the " bridge" closer to the gate and still would not connect. Returned that one. Bought another from a different vendor. The new one had the same problem.I raised enough he'll that they escalated my case to the advanced team. After a month I finally got a call from them. They had me checknthe antenna connections on both the bridge ( which was fine) and the reciever on the box at the gate. Low and behold the antenna on the gate had two female connections. They admitted some units were sent from the factory with this defect. They sent an adapter which totally fixed my problem. The gate works great with the Nice Go App.

The engineering in this thing, front end to backend, hardware, and design people should all be taken out back and... well, scolded, anyway.I reverse engineer gizmos and gadgets for a living. I've seen my fair share of crappy designs, poor engineering, and products that are iffy to go to market with. But this thing... this thing is a disaster, plain and simple.There are too many problems to even get into. it's garbage.And then there's support. I pity these people, but they have been handed a script that just plain sucks; it does not help the customer AT ALL. After I kept at it with them for over an hour, someone from their parent company (it's not Mighty Mule that you deal with!!!) to tell me that they would a) send me a replacement, b) send me a return box, c) follow up with me.None of those things happened. It's been a few weeks now.I am seriously ******* DONE with Mighty Mule. I'm going to bite the cost bullet and try Ghost. I'm out, MM, I'm out. I thought I couldn't escape it- I was so sunk into all the peripherals, all the other parts, this, that, etc- that all keep BREAKING but somehow either get revived or I just buy another one- but this thing, this thing has finally soured me as a customer. I highly doubt you can make this right, MM, and won't be surprised at all if you never even read your comments. Why should you? you don't keep your promises, and don't reply to my emails. Phone calls are a joke. In all my years of dealing with gates and openers- or any other consumer device- never have I interacted with such a poor product. Seriously, it takes the cake.Prove me Wrong.Oh yeah, you CAN'T. And you KNOW IT.

This device works perfectly and stays connected all the time. I did a lot of research on this wi-fi open because of the bad reviews, reached out to mighty mule about the app. The app is awesome and nothing like the old app. I took me 15 minutes to set up, including putting the wi-fi receiver in the gate controller. I have the base about 450' from the gate, set to the medium power and have no problems at all. I did set the unit in a window to give a better line of site to the gate. I have a camera at my gate to monitor; it is pretty cool being able to open my gate from anywhere with the app. Saves on time waisted waiting on people to show for whatever reason. I highly recommend this wi-fi opener.

**UPDATE** originally gave this two stars for reason stated below. Once the new app was available and installed on my phone, the rest of the set up was a breeze, and works great!Installed a MM372W gate opener about 3 weeks ago. Bought this unit so I could open my gate from anywhere. Hasn’t worked yet. The instructions that came with the unit are crap, and the app walks you right through set up. Great. What it doesn’t tell you is that Mighty Mule is having a problem with Microsoft, and they don’t know when it will be resolved. So, after spending too many hours trying to trouble shoot it, I finally found time to call when they were available (during my work hours and not on weekends) only to then find out about the software issue.

Despite the bad reviews this product has received, I really wanted to be able to open my gate for Guest while I am away if needed. So I decided it was time for the Mighty Mule MMS100 100 Wireless Connectivity System as the price dropped to around a hundred dollars.When you load the Mighty Mule application you are told it’s depreciated, and you must download Nice Go (their official new application support interface for the device). Once you install that app, it’s a simple walk though to connect to the device. However, there was an update on the device required and my devices kept dropping my home Wi-Fi connection or failing to update. It took me around 10 tries to get this update working. Once it downloaded the machine rest, and the light turned the appropriate color. My device is over 150 foot away from the gate system and seems to open and connect just fine. Google home integration works well, you do need to set a pin on the app for it to function. The app which is part of this devices interface now shows, history, open closed status and some other functions. The app allows you to make someone the co-owner without removing your ability, or a Guest limiting what the person can do with the app and history they can see. This guest part is great when people come over!The Good:Price went way down!Device is small and wall mountable.Connection speed and distances is good.Google Home integration.New app works like it should and shows history and open closed status.Multiple personnel supported and modesCons:Short power cord.Updates can be a pain.Mighty Mule support sends you to a video which is old for setup.

Don’t waste your money. House is .25 mile from the gate and it advertises a range of .50 mile. Barely could connect and when it did, it disconnected shortly after. Followed all the steps and made sure it was connected to an 2.4Ghz WiFi (which is not mentioned in the instructions that it needs to be). Absolute junk. I wouldn’t be so frustrated if they offered a refund but they don’t offer any kind of refund whatsoever.