Monster Tower Wakeboard Wakesurf Rack with Retractable Mount - Quick Release, Universal Fit, 360° Rotation, Rubber Bumper, Shock Cord

Functionally I like this rack. The only complaint is that it slips. The mount that clamps your wake tower does not have a good grip. I had to tether a cinch strap to keep it from moving (lame). Ideally this should have a set-screw.NOTE: Yes I did degrease the clamp surfaces and the spacer inserts and NO it did not help.Update 1/15/2017: monster proactively reached out to me in order to help remedy the slippage problem. They sent me new 1-7/8" spacers as well. I am upping my score to 4 stars, for the customer support. Once the warmer weather comes I will test again and move score to 5 if all works outUpdate 8/1/2017: I added the new spacers and used an air-tool to get even torque when clamping to the wake tower. So far this has performed well. I have the racks loaded with boards and hitting some big wakes. They have not moved. At this point in time I'm going to move my review to 5 stars. Its a very good choice for adding adjustible rack space to your wake tower.At this time I have 2 racks, and 1 mirror mount which uses the same tower clamp. All uniform, looking and performing well.

Bought this on the monster tower website with the swivel mount. Ordered the 1 7/8" aluminum insert, but it doesn't fit. Contacted monster four times without a response. Phone and email don't appear to work, poor customer service. Ready to send it back for a refund.