PhoneSoap 3 UV Smartphone Sanitizer & Universal Charger | Patented & Clinically Proven UV Light Disinfector | (Orchid)

On there recommendation of Angie at Hot and Flashy, we love being able to have our phones, keys and credit cards clean

Had to return this at some expense because it was sent with a US plug. Amazon couldn’t say why but I assume that this was an anomaly because no one else has mentioned it. I had to pay both return postage and insure the item, which was a shame as the product doesn’t mention a US plug.

Let me just say, I am a bit of a germaphobe. I have been disinfecting my phone every single night for the past few years with Lysol or Clorox disinfecting wipes. I started developing bad rashes and dry skin on my hand from the chemicals. I then started wearing gloves but even that became meticulous and the latex from the gloves also irritated my skin. I came across this when browsing Amazon one day and I am so glad that I bought it. It has saved me so much time and money. More than that, it’s has saved my sensitive skin from handling chemical wipes and cleaners. It does not leave an odor and it’s a great hands free way of sanitizing. I pop my phone in while I shower or get ready. It is so convenient and actually works! It does not make any noise and can charge while disinfecting. It’s about the size of a plastic space maker pencil box (if you remember those)! I got the pink one and it’s very cute. I sit it on my desk and it’s perfect!

I'm changing my review to 5 stars because of the stellar customer service. I've been using my PhoneSoap almost daily, despite the scratches. They don't affect the functionality just the looks of the product. Well today I received a gift from PhoneSoap, 3 microfiber cleaning pads, an antimicrobial pen and a microfiber patch. They also included a handwritten note apologizing for my PhoneSoap not being in perfect condition and offering me not only a refund but a free PhoneSoap XL. They deserve more than 5 stars, but that's unfortunately all I can give. I'm just stunned and in awe.I bought this because I liked the idea behind the product. Like most people, I take my phone everywhere and occasionally wipe it but it doesn't really get cleaned. I do find the price to be rather expensive. I'm not entirely convinced it's worth it. I really dislike that there is no power button. When the cord is plugged in and the door is shut, the sanitizer starts automatically. It's a little irritating to have to unplug it every time I'm done using it. I like that there is ample room for my phone, the iPhone X. The tray is also deep enough that I can put my phone with my case and Pop Socket attached and still close the door. I have a few minor cosmetic issues with my device. The outside door has a scratch on it and there are a few scratches on the inside as well. A new item should arrive looking like new! If it's a refurbished or returned item, the company should say so and offer the product at a discounted price. That should be customer service 101 and a company should not be shipping less than immaculate products, especially if it's the 3rd version of that product!!Honestly, the best thing about this sanitizer is how easy it is to use. I plug it in, put my phone inside, close the door and the cleaning process starts. Once it's finished, the light turns off. When it's on, the lightning bolt lights up and there's a blue glow around the machine. The light is subtle; I've used it in a completely dark room and the light wasn't harsh at all.

Very easy to use and I like knowing my phone is clean.

I bought the phone soap a while ago but I wanted to use it for a while to see how the build quality is and if it is sturdy enough to last everyday use. So far so good! It's great that it gives me a piece of mind that my phone is going to be clean and germ-free on top of me using alcohol wipes to sanitize my phone further. My only issue I have with the phone soap, at least in my opinion is that I wish there was an on-off switch for the UV light. Sometimes I move the phone soap around from one place to another at home and every time I plug it in it automatically turns on which after some time will put extra wear on the UV bulbs. It will also turn on once you take your phone out of it and close it again. So I had to resort to using an outlet switch to plug it into so I can turn off the phone so when I'm not using it. If there was an on-off switch for this then this would definitely be a perfect product! But I would definitely recommend this for anybody who is looking for a easy way to keep your phone hygienic.

I ordered this as a gift to myself July 2019 because my husband and I work in healthcare and I wanted to sanitize out keys, phones, glasses, etc. but I was disappointed that I couldn’t even fit a wristwatch in the tiny interior.Second, the unit was not powering on or the light would flicker. I figured out if I turned the cord, it would go on and off, so I just flipped the cord under the unit and it would usually stay on.Fast forward to COVID and I definitely wanted to make use of this unit for our phones and keys, ID badges, etc but it got harder and harder to get the light to stay on.I was a little preoccupied with my child’s anxiety and insomnia, the death of family members from covid, and becoming unemployed while supporting my nurse husband.I just did what I could to get it to work and never bothered to try look up the warranty until it basically stopped working recently. Well, it turns out the warranty is only ONE YEAR and, if you read the fine print, they expect the bulbs to only last a finite number of uses and then they offer you 30% off a new unitYou have to drop another $12 or 15 on a new power cord FIRST before they will even consider replacing your faulty unit within a year under warranty service, or servicing your unit under 2 years, which makes zero sense but also implies that they have quality control issues with the power supply to begin with. 30% off what $80 plus shipping if it’s beyond 2 years? That’s about $60 with shipping.I tried customer service who said to try the power cord first and offered it free with non-refundable shipping. I was hopeful after explaining the issue that a new cord would work. I was wrong. It doesn’t work. The bulbs still work if I can get the cord twisted the right way, so it’s not that the bulbs have reached their lifespan, but the power supply never worked properly! And yes, it was “only” a few dollars shipping, but now I have a useless sanitizer that flickers on and off and two power cords. And an offer for 30% off a new unit.Useless 1 year warranty! And they only service units under 2 years old. I bought a projector here on Amazon and the company sent a full replacement when it got a dark spot in the middle of the picture from a possibly contaminated inner lens that burned or whatever. No shipping. No nothing. I had headphones that stopped charging and the company didn’t offer for me to buy a replacement cord. They sent me a while new set of headphones and a new cord. That’s great customer service and quality product that they stand by.Phone Soap is overpriced with manufacturing issues, disposable technology, short warranty and useless customer service. I ant believe they are still selling these. Save yourself the headache and the cash and buy a bigger, better made unit. I’m sure those travel UV bags work better then these.