WasherFresh Safe to Touch HE washing machine cleaner

this Item helped for a day... still have the weird funk smell in my washer

Comes with 2 packets of the washer cleaner, both packets are broke and the little pellets are all mixed together. I ordered 3 of your product, and all 3 of them are this way. Very disappointing, I can't see myself ever buying product again.

didn't help at all.