Shoesofdream is the most advanced hand-made and customized shoes supplier in China and dedicated to design you dream shoes based on the shoes size, style, material and color you want. 1. When will I receive my dream shoes? Processing Time: 7-10 DAYS (Preparing for your order). Shipping Time: 4-6 DAYS (Delivering your order) Receiving Time = Processing Time + Shipping Time. 2. What if the shoes do not fit my foot? Shoesofdream shoes strictly follow the sizing chart of Amazon. If the shoes you buy do not fit you, we will give you a free exchange. If there is any quality problems, we will send you a new one for free. Your satisfaction is totally guaranteed by Shoesofdream. 3. Can I make an urgent order? You can make an urgent order for free and the processing time takes 1-3 days depending on the shoes you select. 4. What is your return policy? If you are not satisfied with your shoes, you can return it to our US warehouse or china warehouse. 5. Do you provide customization service for shoes? Shoesofdream provides customization service for every shoes, the customization time takes 7 days (Urgent order is accepted if you contact us) and the price will be vary based on the shoes style, material and decoration. 6. What is your working time? Our working time is 5:00 pm - 3:00am (PDT time) at which we will process all our emails and orders. Shoesofdream designs your dream shoes.
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