Essential Home Water Test Kit for Drinking Water | Tests for 50+ Parameters Like Lead, Bacteria, and Heavy Metals | EPA Certified Well or Tap Water Test

We were concerned about possible lead levels in our well water so on the advice of others, I ordered the TapScore Essential Home Water Test. The sampling kit arrived quickly, was well organized, and had clear directions. I collected and mailed back my samples in the pre-paid box and had my comprehensive results in less than 10 days. I wanted some clarification about the testing and emailed Simple Lab. I was surprised and pleased to get a response from Kelly almost immediately, with a clear answer to my question. Overall, this was a very positive and satisfying experience for me.

The samples for the test are very easy and straightforward to collect. However, the process for registering the tests and sending in the samples is difficult. There's no way to manage your tests without typing in the URL (they simply want you to buy more tests), and so far their site is down for maintenance and I can't proceed with the test I've collected. I will not buy tests from this company again.There's no ability on the website to activate your test; instead, after creating an account, you're only given options to buy more tests. To activate and manage your purchased test, type in the URL gosimplelab.com/activate.Today their site is down and not responsive, so I can't provide more details on what to do next.

I bought this test kit for my family. We just had a baby and I wanted to make sure the bath tap was clean. There were clear and detailed instructions on how to sample.Shockingly I found that we had detections of lead and copper at concerning levels. We also had a variety of other contaminants in the water, but below concerning levels. Of course with a new baby, lead is a really big concern and we need to treat it.I found the report super easy to read. They provided information on the contaminants found, as well as technologies that can help fix the issues so that I can identify at home treatment in an informed way.Definitely plan to test other water taps in the house and figure out a solution!

I was prepared to complete a complex, multi-step process to use this test kit, but based on the price, I expected that the manufacturer would have spent a bit of effort on the user experience. I was disappointed.The first card inside the box tells you to register your test first, before doing anything else. So I tried to do that. The registration process, it turns out, can only be done once you've completed the sampling process. So those instructions were entirely incorrect.Then I moved on to reading the sampling instructions themselves. They *look* nice, nice heavyweight paper and visually pleasing design, but they read like a garbled mess. There are multiple sheets of instructions, some referring to one another, some referring to guides that only seem to be online, so you have to go on a scavenger hunt to find the complete set of information.In the list of return shipping steps, amongst useful steps like "Return all containers and paperwork back into the same box they arrived in." they include imprecise and effectively useless steps like "STAY ORGANIZED!" How does this help anybody?All I wanted was a single sheet with the complete list of steps that I needed to take, and when. It was not present. I will have to build it myself from a list of disjointed bits of info. How difficult would this have been to include? Why skimp on this?I will update this review when I have completed the entire sampling, shipping, and report processing sequence.

Not only was it really cool to learn about the invisible things in my water, but I was pleasantly surprised by how much more there is to this product than meets the eye.The digital dashboard and report were very easy to navigate and extremely informative. I didn't expect such an engaging end-result from just a lab test.The water experts on the support team were extremely helpful in helping me understand some of the nuances of my results, especially when it comes to how the water affects my plumbing and treatment.With all the news about chemical spills and the like, Tap Score gave me some valuable peace of mind.

When you get the data back it is a bit confusing, because the do not show results based on Federal or State levels, only thier personal preferred levels

Result arri ed. ery fast and easy to understand

Not sure who's sample they tested, but it came back with frighteningly high levels of contaminants, especially those well known and with plenty of remediation products on the market.Spent another $100 to verify the most concerning (lead) and tap score results were nearly100x higher than measured by a local lab. One of our tested sources had non-detectable levels.Results other than lead were completely untrustworthy and conflicted with local county tests and previous well tests.Although the information was useless (but terrifying), the app was snazy,The results sent us into a frantic, worried tailspin thinking we were drinking poison.Not cool.Avoid these guys. Horrible.