Bulldog Winch4400 Pound (15019) Trailer Winch/Utility Winch

I AM TERRIBLY DISAPPOINTED IN THE FUNCTIONALITY OF THE WORKMANSHIP OF THIS WINCH. MY WIFE PURCHASED FOR ME AS I AM DISABLED AND IT WAS SUPPOSED TO MAKE HER LIFE EASIER. EXCEPT IT DOESN'T WIND UP CORRECTLY THE CABLE IS A TOTAL MESS AND IT CAME OFF THE CORE. SHE HAD TO FIX IT (WHILE ON A TRIP BY THE WAY) AND WAS TOLD BY SEVERAL OTHERS AT A CAR EVENT THEY HAD PURCHASED AS WELL AND HAD TERRIBLE USE OF IT. I'M VERY DISAPPOINTED WITH THIS AS MY WIFE SPENT QUITE A BIT OF TIME RESEARCHING ONLINE AND BY WORD OF MOUTH TO THEN HAVE SO MANY ISSUES. NOW SHE'S AFRAID TO USE IT AS SHE'S NOT CONFIDENT IT WILL WORK CORRECTLY. TOTAL THUMBS DOWN.

Don't waste your money, we purchased this about 2 months ago and it's broken twice. The first time the cable snapped which was fixable but the second time, all the gears were stripped and we can no longer bring the cable in. I contacted the manufacturer and they won't replace it for us so we are out the almost 300 dollars for it.