PetSafe Freedom Replacement Flap - Compatible with Dog and Cat Doors Easy to Replace Durable Weather-Proof Vinyl Material Medium Size, PAC11-11038

PetSafe Freedom Replacement Flap - Compatible with Dog and Cat Doors Easy to Replace Durable Weather-Proof Vinyl Material Medium Size, PAC11-11038

Q: The plastic white piece at the top that holds the flap has broken on my door, where can I get one of these?

Solved - I have gone through several of these plastic backs and had to order whole new kits just for that part. That plastic back-piece for the flap screws is garbage and doesn't hold up to dogs that size (large door). This should be made better from the factory. I finally scrapped it and went and bought my own hardware (small #6 machine screws with washers and lockwashers to mount the flap directly to the metal bar with no plastic back piece. problem solved. Just make sure the short screw faces inward as to not catch the dog from the outside when they go through as the flap will be there to cover it on the inside. Should have been made this way from the start. Now the flap itself will still need to be replaced periodically as they just wear with use but at least it's no longer repeatedly breaking and hanging down.

Q: Do you know why the new flap keeps falling off? Are the screws too small?

Thanks for your question! The screws should pass through the pet door frame, then through the holes in the flap, and then screw into the mounting bar. This sandwiches the flap between the frame and the mounting bracket. This allows the flap to be held into place with friction, rather than hanging on the screws.

Q: couldnt you just make one of these flaps?

Probably but why? Unless you have the right materials and can form a pretty much solid thick piece of rubber with the ridges across the top to hold it in the frame and the strip at the bottom to make it snap closed, it will take some time to make and I doubt it will last as long. Our original lasted 10 years with 3 large dogs and a couple of cats using it frequently. We finally replaced it because the edges were getting worn and letting air paas through.

Q: Our original door and flap actually has two flaps. Does this item (11-11039) have two flaps as well? Or do I need to buy two of these?

New flap is advertised as wider than my 1 yr old flap #PAC11-11039. Did the size change?

4.6/5

Product ID: 253613850

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Details

Size
M
Brand
PetSafe
Colour
Brown
Material
Vinyl
Closure type
Magnetic

🐾Medium Pet Fit

🔧Easy Installation

🌧️Weather Resistant

Frequently Bought Together

PetSafe Original Replacement Flap, Dog Door Replacement Flaps, Doggie Flaps Made of Non-Toxic Material, Weather Resistant, (Size- Medium)

Replacement Bracket for PetSafe Dog Door Replacement Flaps - Aluminium Alloy Dog Door Flap Bracket - Easy Installation with Screws (M)

Description

🐾 Upgrade Your Pet's Freedom with Style!

📞 EXPERT SUPPORT - U.S.-based customer care available to assist you Monday through Saturday.
🛠️ DIY MADE SIMPLE - Quick and easy installation—just grab a screwdriver!
🔒 KEEP THE OUTDOORS OUT - Weather-resistant flap with magnetic closure for ultimate protection.
🐕 PERFECT FOR MEDIUM PETS - Designed specifically for medium-sized dogs and cats.
🔄 VERSATILE COMPATIBILITY - Fits multiple PetSafe door models for seamless replacement.

The PetSafe Freedom Replacement Flap is a durable, weather-proof solution designed for medium-sized pets. With easy installation and compatibility with various PetSafe doors, this flap ensures your home stays protected while allowing your furry friends to come and go as they please. Backed by nearly 30 years of expertise, PetSafe offers reliable customer support to enhance your pet's lifestyle.

Specifications

Mattress thickness	9.5 Inches
Weight limit	50 Pounds
Frame material	Aluminum,Plastic
Dog Breed Size	Medium
EU Spare Part Availability Duration	2 Years
UPC	729849110380
Global Trade Identification Number	00729849110380
Pet Type	Dogs
Product Dimensions	1.5 x 22 x 31 cm; 227 g
Item model number	PAC11-11038
Pet Life Stage	All Stages
Item Form	other
Color	Brown
Number of Items	1
Quantity	1
Specific Uses	Outdoor
batteries required	No
Batteries Included	No
Item Weight	227 g

The plastic white piece at the top that holds the flap has broken on my door, where can I get one of these?

Do you know why the new flap keeps falling off? Are the screws too small?

couldnt you just make one of these flaps?

Our original door and flap actually has two flaps. Does this item (11-11039) have two flaps as well? Or do I need to buy two of these?

Common Questions

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Customer service was outstanding when I had questions about the product.

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TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

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Customer service was outstanding when I had questions about the product.

2 days ago

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PetSafe Freedom Replacement Flap - Compatible with Dog and Cat Doors Easy to Replace Durable Weather-Proof Vinyl Material Medium Size, PAC11-11038

Details

Description

Specifications

Common Questions