Mini Guardian - 4G Medical Alert System by Medical Guardian - CALL TO ACTIVATE - Assistive Devices for Elderly Monitoring , 24/7 Easy Alert Button (White)

This was super easy to get device connected and service started. Just call the number on the box to get started.

My mother would not use this after a recent fall. It was too obvious and she felt self conscious. Needed something smaller.

The Mini Guardian is a great emergency alert transponder.

We bought this device after my grandfather fell at home and couldn't get up. Luckily that time he was able to reach for the phone cord and call my mom. But we didn't want to take any chances so we purchased the device in case he fell again. We even added the auto fall detection to the subscription in case he fell and couldn't push the button. When the device came we set it up and tested it without issue and were assured that the auto fall detection had been added. However my grandfather fell twice while wearing the device and it never detected his fall. The first time he was okay and was able to get up on his own and call us but the second time he fell face first, with the button even underneath of him, he hit his head on the way down and was unconscious. If I hadn't checked on him before going to bed he probably would have died on the floor. The button was never alerted and never sensed anything. He's now in the hospital in ICU and will not be able to return home. When my mom called to cancel the subscription, they tried to persuade her to keeping it, even after she explained what happened. They weren't empathetic or remorseful at all. They even told her that the auto fall detection was never added to the plan and the guys response was oh, it was just a mistake. When my mom persisted and told them to cancel the subscription he then attempted to charge her a restocking fee even though the device itself was purchased through Amazon. I am disgusted and disappointed by this entire experience. It was evident that they care more about the money from their subscription (which is not very affordable to begin with) than the actual subscribers who are trusting them for emergencies!

Love this alarm device my son bought for me. Light to wear about my neck attached by a light weight cord. The device itself is lightweight comes with a charger. comfortable and no set up required

Family had been pushing me to get an alert device and now I'm glad I did. The Mini Guardian is so much smaller than others, I forget I'm wearing it. It hides easily under clothes when you are more dressed up. Although I haven't had to use it, I know the fall alert works because I've dropped it! Well worth the extra money.

Through Amazon for my wife I purchased this item and two competitor items on August 2, 2021. After their arrival, my wife and I compared and contrasted the three systems. We dutifully returned this device and one other system to Amazon. Amazon acknowledged the returns and refunded both.We thought we were done.Carefully reviewing living expenses a few days ago, I realized we were paying $59.95 monthly to Medical Guardian for MONITORING. Note that we had returned the device *months* before to Amazon. We had NOTHING for Medical Guardian to monitor. Amazon did not advise Medical Guardian that we had returned Medical Guardian's product.I called Amazon Customer Service, Amazon/Visa Customer Service, and Medical Guardian Customer service. Because we had not notified Medical Guardian to CEASE AND DESIST monitoring, our monthly payments continued. As you might guess, I spent two or three hours "on hold" between the three "customer services."On 2/9/2022 we sent an officially required CEASE AND DESIST email with signed attachment to Medical Guardian, as they required.We *may* get some refund for Medical Guardian's monitoring NOTHING (the device we had returned in August to Amazon).You are now advised to look for the mouse print. If you buy a device which includes monitoring, you may pay for the monitoring even if you return the device. You will continue to pay for monitoring unless and until you send a specific form letter announcing your suspension of the monitoring service.I hope my dumb and foolish over-look helps prevent you from throwing money out the window.

For my husband