Better Conversations: Coaching Ourselves and Each Other to Be More Credible, Caring, and Connected

Very practical read for personnel who communicate with others in their role.

This book has great ideas. It can be read in order, or you can select any areas you want to work on and use that chapter as a guide.

This book was assigned for one of my Masters classes. However, it not only helped my conversations at work, but also at home. A must read for everyone.

I'm using the Knight's book for a graduate class. This is the third Knight book we've used, and I love them all. Very practical, not a lot of fluff, easy to read and relate.

Great book! Gave me a lot to think about! I loved the different reflection sheets to put the work into practice! Was able to use the knowledge immediately!