Waterfall Incense Holder Backflow Inscent Cone Burner Handcraft Ceramic Water Fall Smoke Fountain with 60 Cones 1 Mat 2 Lotus Leaf 1 Cloth Blue

Q: How can I get the refill inscent cones?

you can buy them at the dollar store or any gift shop usually. I buy them at a local gift shop and the scent is much better than the ones provided.

Q: How do you put the insense out?

Hello, there is a hole at the bottom of the incense cone, and there is also a hole at the top of the incense burner. You align the hole of the incense grain with the hole of the incense burner. Hope to help you, wish you a happy life!

Q: Hole to waterfall is so far foreward the incense just fall back when aligned. Product came with no instructions/suggestions. Am I missing something?

Mine does the exact thing.. It’s trial and error when getting it on there so it doesn’t fall over. I haven’t been able to get mine over the hole. I can’t get the smoke to flow down the “waterfall” because of it.

Q: Is the incense burner easy to clean?

The seller has a cleaning cloth. You can use pliers to clean the hole. After cleaning, wipe it off with a cleaning cloth. So I think it will be easier to clean up than other sellers.