Alchemy: The Magic of Original Thinking in a World of Mind-Numbing Conformity

Brilliantly written this book is an enthralling and spellbinding masterpiece that will leave you with a sense of wonder and completely new perspective in the world of marketing and customers. From page 1, I was captivated by Sutherland's enchanting storytelling and delightful thought-provoking insights. But he also blends these with humour and wit that makes it so entertaining, offering a fresh perspective on the art of persuasion and the power of human perception.Through his personal and often shrewd anecdotes, historical examples, and cutting-edge research, he creates a chronicle that feels both informative and deeply human. Through his astute observations, he challenges readers to question their assumptions and explore the untapped and hidden magic that surrounds us in everyday life. We can potentially change the world around us for the better. How? By looking beyond the obvious, embracing ambiguity, and finding imaginative and inspired innovative solutions to age-old problems.Most of his work is based on solid theoretical research, but what truly sets Alchemy apart is Sutherland's ability to impeccably blend interdisciplinary insights into a coherent narrative. He has obviously mastered many diverse intellectual fields: psychology, economics, anthropology, and history, and effortlessly connects dots that have long eluded marketers, exposing the underlying patterns and forces that shape our choices and behaviours.Thus, complex concepts become more accessible and engaging, and he has persuaded me that advertising is not a waste of money, but one of the most intriguing and innovative parts of any business.In conclusion, this book is a true gem.I'm 66 and have more than 2000 books in my business library. If you asked me for the top 10, Rory Sutherland's book would unhesitatingly go into that pile, together with Tom Peters, Jim Collins, Chan Kim and Renee Mauborgne, Seth Godin, Bob Cialdini and Philip Kotler. It invites you to question, experiment, and embrace the art of dealing with customers, and guides the reader through an enthralling exploration of the human mind, disclosing the magic of innovation and creativity. An absolute must-read!

A refutation of the calculating, rational model economists view the world in, Rory Sutherland's book is a paean to the seemingly illogical choices consumers make. While not the first examination of heuristics or behavioral economics, this is certainly an interesting ride. Marketing exists because it is effective or as the author puts it "a flower is a weed with an advertising budget."Some "illogical" topics discussed:A) New creations are often the work of weird consumers. The sandwich was conceived for a compulsive gambler too lazy to get up.B) Buying the more expensive of two options is not irrational; it may just be "second-order intelligence applied to an uncertain world."C) Brands provide a useful indicator of quality (ie "which is the best hoverboard to buy?"). As Sutherland notes, "people don’t buy brand A over brand B because they think a is better, but because they are more certain that it is good." He also introduces Herbert Simon's term "satisficing" (satisfy + suffice) to explain consumption decisions.D) Sometimes offering fewer items is better. The Walkman removed the record button from its initial launch to make it easier to understand.E) Reframing a product can create consumer surplus. A potato can be transformed to a luxury good if it starts to be grown in the royal garden.F) Packaging can make a product taste better. Saying you will modify a recipe changes peoples perception of flavor.Some interesting examples he cites:- Red Bull, which is relatively expensive and tastes bad, provides a convincing placebo effect- The stripe in striped toothpaste reminds you there are additional ingredients cleaning your teeth- Soap smells like it makes you clean- The "$300mm button" which lets you check out as a guest on websites (even though 90% of people then create an account)- More is spent on female beauty than on female educationWhile a lot of this has been known by marketers for awhile, the author is concerned the problem of model reliance is worsening. First off, in the world of big data, data only comes from the past or as he puts it, "perception may map neatly on to behavior, but reality does not map neatly onto perception." And while big data gives us more needles, it gives us a lot more hay. In fact, Proctor and Gamble cut $150mm of their digital advertising budget because they felt microtargeting was ineffective. Similarly, the narrative that efficiency will dominate also comes into question. The well coined term "doorman fallacy" (automatic doors did not replace doormen) shows that there are lot more reasons things are the way they are than the direct explanation.A lot of ancient cultures have a god devoted to fortune because they knew a lot of the world was governed outside of rational agency. By the end, you will start devoting more time to "alchemy" by questioning everything.Some great quotes he cites:Caribbean Saying: Trust grows at the speed of a coconut tree and falls at the speed of a coconutOgilvy: People don’t think what they feel, they don’t say what they think, and they don’t do what they sayKeynes: Better for the reputation to fail conventionally than to succeed unconventionallyLennon: Time spent doing nothing is rarely wastedKeynes It’s better to be vaguely right than precisely wrongShakespeare: There is nothing either good or bad, but thinking makes it so

Love the book

For an ad man like myself it’s a revelation. And a delightful read. Sutherland is brilliant and witty.

I gave this book to several people as a gift.

Excellent read!

I took advantage of Amazon's return policy. It arrived. I settled back to read. Got angry about his first irrational Red Bull / Coke story And the subsequent chapters got more and more annoying. Opinions, with nothing to back them up. It's just him, an advertiser, rambling about advertising tricks and gimmicks, and putting a cloak of expertise around his cosmic generalizations. I don't think I've ever returned a book purchased on Amazon before. By his premises, exactly what we saw evolve over the past several years with QAnon, the toxicity of Fox News/OAN/Newsmax, Tucker Carlson, the extreme right and the Republican Party, is exactly what he argues for when he argues for ignoring logic, critical thinking, and the scientific method, and looking for the “magic”.

Normally I hate book reviewers who comment on things like the quality of the Kindle edition or Amazon delivery, instead of the quality of the content of the book itself. But here I am: $24 for a Kindle copy?? This had better be a major masterpiece, But I spent about 20 min with it at airport, and it looks like dozens of other business books. So what gives??

Surprisingly funny and adds a lot of new and interesting information.

Leggo moltissimo e negli ultimi due anni quasi ogni libro era fuffa pura, nonostante le grandi promesse.In questo libro c’è tantissimo contenuto di valore, così forte che ha ricordato a un iper logico come me di non sprecare quell’enorme parte di cervello che logica non è, e migliorare sia la mia vita che il mio lavoro.Grandissimo acquisto.

Me leí el libro en un fin de semana, esta muy bien escrito y las historias que cuenta son una maravilla. Recomendable a cualquiera que le guste el marketing

Rory Sutherland is the vice-chairman of Ogilvy UK and uses his vast experience and trove of interesting anecdotes to put together a book on how irrational thinking often works better, which is interesting even for a logical thinking reader such as me. Right at the outset, Sutherland lists downs his 11 rules of alchemy. These are basically all variations of each other and Rule #6 encapsulates the direction that the book will take: The problem with logic is that it kills off magic.Sutherland's basic premise is that rational analysis is based on big data that comes from the past and cannot account for an unexpected event. Which is why irrational thinking creates alchemy. Also, humans do not behave rationally all the time. Why else would perfectly sane people pay $5 for a drink that they can make for pennies at home (Starbucks) or why would a coarse uncomfortable fabric that takes ages to dry and popular with labourers become fashionable (jeans)? He gathers his argument in six well-structured sections and then follows that up with a seventh where he lays out his recommendations. While a large part of what he writes is related to the advertising or marketing fields in some way or the other, he has used examples from other areas as well to buttress his arguments.One of the most fascinating aspects of the book are the various anecdotes strewn through it such as the one on Red Bull's success (it was expensive, came in a tiny can and had a disgusting taste as per consumer trials, all counterintuitive to a successful launch) or the story of striped toothpaste (it mixes in your mouth anyway but signals to the user that it fulfils two functions) or how mailer donation campaigns work better if the return envelope has the flap on the shorter side (as it seems more appropriate to slip a cheque in).The book is not without its problems. In his desire to hammer down the key argument of the book, Sutherland makes it completely one-sided. In the process, he pooh-poohs economists and logical thinkers several times in the book which can be somewhat off-putting. Having said that, the breezy style of writing and some fascinating insights coupled with interesting stories make this a worthwhile read. The various footnotes in each chapter, by themselves, would make compelling reading!Pros: Fascinating anecdotes, compelling argumentsCons: The constant putting down of logic is somewhat off-putting

I found it refreshing to hear an author really put forward the case for thinking differently. Stuff that doesn't make logical sense sometimes really works. And that's a really really hard case to make in a business setting. Lots of examples in here where thinking unconventionally pays off, but it does come with risks, due to the environment in which we work and live. It's clear that the author has thought long and hard about this and it shows I think. The style of the book is light, chapters are short and I found this made for a good reading experience. Lots of amusing footnotes which breaks it up as well. Overall, a great book that deserves to be read for anyone interested in psychology, business and marketing