KwiksetHalo Touch Fingerprint Wi-Fi Smart Lock, Keyless Entry Door Low Profile Deadbolt, Geofence Auto-Unlock, Grade AAA Certified, No Hub Easy Install, Satin Nickel Lifetime Finish Warranty, Square

Bought it 15 days ago with expedited deliveryCame lateAfter installing, the App didn't workContacted support in the US and after long troubleshooting session they said the chip is bad and the device must be replaced.Trying to return in Amazon but the app didn't allow me as I exceeded the return period. Kwikset said I need tonreturn it from where I bought it from and they don't have local reps in DubaiSo simply stuck with a bad product but since I did the door prep work I'm having to buy a new one and just hope it will workDONT GET TRAPPED !!

Lo pusimos en la puerta principal y nos mantiene seguros sin posibilidad de intromisiónes.

Buen equipo, pero la compré porque anuncia instalación básica gratuita, aun con el vendedor Amazon México, no fue incluida.La cambiaré por una schlage.

I liked this lock so much I have purchased a 2nd. I purchased the 1st one on April 2nd from Lowes and this 2nd one last week from Amazon. No issues with the install. I did not replace the portion of the package already within the door jam. With windows on the door, someone desiring to break a window can do that and turn the knob. Therefore, the extra security of the two long screws was not needed. The iPhone application is relatively easy to set up and navigate. The bolt has jammed only twice, and the battery pack is still at 85%. I was able to check the lock status from 50 miles away as well as to lock and unlock the device successfully from my phone from that distant location. One point stated in the installation instructions was that you should not overtighten the screws on the lock mechanism. I had to back off a turn on the screws and the lock functioned normally. WIFI connectivity was simple. I use a UNIFI system (Firewall and access point). If you have an Amazon Fire device in the same room as the lock and your Fire device works properly, this lock's WIFI should work as well.I have noticed a differenced in battery life. My first one was installed on 2 April and is at 35 % battery and the basement lock is already at85% in eaarly June. The basement lock has only been used 4 or 5 times wherease the first lock is used multimple times daily. I think the key to battery life is the distance from the WIFI access point. The first lock is about 15 feet from the access point and the basement lock is well over 60 feet from the AP. Just my guess.

Update 6/3/21: Nearly 6 months later, I am still greatly impressed by this lock! One thing I've noticed is that our large household of 9 burns through the (4) AA batteries at a rate of once per month. Changing them out is simple, and I don't mind the frequency of replacement given all the lock does for our family. I've decided to give lithium Energizer batteries a try and see if they last longer. Updates to follow.Original review follows.This is a first impressions review after installing the Kwikset Halo Touch Fingerprint WiFi Smart Lock. So far: 5 of 5 stars for physical hardware installation; 4.5 of 5 stars for the kit & instructions; 5 of 5 stars for the quality of build; 5 of 5 stars for the appearance; 5 of 5 stars for the feature set & operation; 3 of 5 stars for the Kwikset App and smart feature setup.This Traditional Venetian Bronze Smart Lock works with and perfectly matches the Kwikset Prescott Front Door Handle. I absolutely love the look! We purchased this Halo Touch Smart Lock (and matching Handle set) to complete the Smart Home upgrade of our house. This Wi-Fi Smart Lock works with either the Kwikset App or Alexa (Google Home is also an option if that is your Smart Assistant choice).Installation of the hardware is very straight forward. You may follow the included hard-copy instructions or install the Kwikset App on your phone and get step by step installation instructions. It will go very quickly if you are replacing an existing standard deadbolt (especially if it is a Kwikset brand). My recommendation is to use hand tools only (no need for a drill/screw gun as you don't want to over-tighten). The kit is very well organized and the installation instructions are easy to follow.One potential disappointment is that Kwikset (presumably to save on expense) does not include both standard types of deadbolt latch in the kit. If, like me, you have a "drive-in" deadbolt latch (i.e. one that does not screw into a chiseled slot) you won't be able to proceed with the installation. Kwikset expects you to call their service number and order a drive-in latch if needed. Unfortunately, the latch takes 7 to 10 business days to arrive. I was able to order the new latch immediately after purchasing the lock, but Kwikset's shipping time is dreadfully longer than is Amazons!As it turns out, my existing Kwikset drive-in latch is perfectly aligned and operating very smoothly, so I installed the new Halo Touch using my old latch. I'll install the new latch when it arrives, but I just couldn't wait! Use your best judgement as to whether or not you can/should install the Halo Touch using an old latch. There does appear to be a difference between a standard Kwikset latch and a Halo Touch latch: the Halo Touch bolt is tapered (likely to allow for more tolerance in alignment).Once physically installed, one must install the Kwikset App on their phone (there is no website interface that I can find). Follow the App setup instructions and create a Kwikset Account. Given that this is home security, expect two-step verification, security questions, etc. My email service, by the way, was sending the Kwikset verification emails to the junk folder. Once your Kwikset account is established and you have logged into the app, connect your phone to the Halo Touch via Bluetooth per the in-app instructions. This was as simple as pushing a button on the Halo Touch with my phone's Bluetooth turned on.The first thing I had to do upon connecting to the Halo Touch via the app/Bluetooth was to perform a firmware update on the lock (this process uses your phone via the Bluetooth connection, so stay near the lock). Be sure your phone has a good charge (> 70% recommended) prior to starting this process. It does take a while and (if your phone is like mine) you will get a "Kwikset isn't responding" message. Just keep pressing "Wait." I received this message two or three times before the app completed the firmware update (much to my relief). The app will walk you through establishing a Home, naming the Lock, adding users, etc.I've noticed that the lock can be operated from anywhere using the app via Wi-Fi (lock or unlock), but there is lag time. Changing lock settings via the app seems to use the Bluetooth connection, so you must be in range. In fact, adding users and registering fingerprints was rather cumbersome. I have a nine person household and registering nine people with 18 fingerprints took a while. It's not supposed to be difficult - just press the add profile icon, press the add fingerprint option, and touch the sensor with the desired finger a few times until the print is registered. In practice, however, the connection with the app/phone/Bluetooth is delayed and I found myself having to try several times to get both prints registered for each user. Ugh. Other setting changes take a while to synchronize as well. So, the design of the app is fine (not great), but its responsiveness is poor. Ideally, responsiveness will improve over time with further firmware updates.The good news is that as slow as the app may be, actually using your registered fingerprints on the Halo Touch is lightning fast! The lock operates almost the instant the finger touches the sensor - it reads very quickly. Any finger (registered or not) will lock the door; only registered fingers will unlock the door. Alexa will work by enabling the Kwikset Skill within the Alexa App. Alexa can report on the status of the lock (locked or unlocked) and you can use Alexa to verbally lock or unlock the Halo Touch (a verbal PIN must be established within the Alex app to allow unlocking). The Kwikset app can be used to limit users to certain times, date ranges, etc.We made use of the Kwikset SmartKey feature to quickly re-key this new lock to our existing house key. Kwikset's "SmartKey" functionality has nothing to do with a Smart Home - they've been using this term for many years to describe their easy method of re-keying locks without a locksmith or tools. Kwikset Prescott Front Door Handle.

Installation is one thing but the app is not available in Singapore. Even if I were to download the APK offline, it still requires a non-Singaporean mobile for registration. The only Asian countries that are in the app are India and Vietnam. So for now, I just use the traditional keys.