Roma All Latex Mattress (Queen)

We’ve had this mattress for a little over 3 years. At first, like many others, I loved the mattress as it was comfortable and supportive. Fast forward 3 years and the mattress has gone completely soft. There are significant dips and impressions that can be seen even when the bed is made. We can feel the bed frame when we lay on it. We have it on the suggested bed frame (metal with wood slats) and it is wrapped in a mattress cover. We have rotated it. I wake up with back pain.I’ve contacted the company through Amazon’s ‘Contact the Seller’ option as this mattress has a 20 year warranty. Amazon notes that we should allow two business days for the company to respond. One week later, we are still waiting for a response.We would like a refund or replacement that will hold its shape and firmness.

I bought the Queen-size Roma all latex mattress back in 2014 (less than two years ago). True to others' experience, both my and my wife's backache pretty much disappear immediately. It was magic. However, recently, we had issue with the mattress. It started to sag. We both weigh about 165lb and 150lb each. So I contacted Sleep EZ USA through Amazon. The rep asked me a few questions and explained how a very small % of mattresses could have issue with the latex-forming process, although this is something he has not seen before. Nonetheless, after seeing the pictures I sent him, he made a very reasonable arrangement and get the whole issue resolved at no costs to me. The whole process took less than 15 minutes while I was waiting in the car pool line - Impressive! On top of that, the replacement (new) mattress was shipped to me within a week. My wife and I are sleeping soundly again.I was initially worried that they would bail on me since their prices were very reasonable. After this experience, I am impressed by how they stand behind their product and care about their reputation. They will definitely get another business from this satisfied customer. Bravo!

I got this mattress last week, and so my review is what my initial experience is.THE DIFFERENCE:Start, the difference between this and a Tempur-Pedic(Memory Foam) mattress? The latex bed has much more bounce feeling to it, there is no spring, but any indent you create is instantly filled after as you roll over, so when you roll over you don't fall back a little into the hole that was created from the first part of your night(it doesn't memorize your shape). Memory foam does create this hole, and there really is a slight stuck feeling when you lay in the same spot for a few hours then try and roll over.THE FEEL:I like the firm, there is a slight topper on both sides, but most notable on the firm side because on the medium side it seems to blend in with the bed. When you lay in it there is a very even feel to it, your mid section doesn't sink lower like it does with a spring mattress. My back was very happy in this bed, I normally do best laying flat on the floor, but this was great for me. The firm I would say is actually closer to a firmer medium, nowhere near rock status, a perfect fit. If you want to sink into foam, then this bed probably isn't for you, even the medium side isn't like that.THE SMELL:I noticed no smell, I don't cough more, nor does my eyes water, no detectable sign of off-gassing. I did confirm from corporate that the outer layer has some soy(which has off-gassing), but I couldn't smell anything. Soy is not studied enough to make any real conclusions about it, and would be a negligible amount even then.Note: What is not listed on the site is that this bed contains wool, which means nothing to me, but might for someone allergic.NOW FOR THE ARGUMENT:For those who don't know, there is this whole theory that memory foam causes cancer and other disease. It is made essentially from oil, and many report it has a distinct smell which is actually off-gassing. Other oil based products have been proven to cause cancer to the point where the state has had to regulate how certain things are made, carpets, baby bottles, etc........ There is at least one review claiming that the bed has tons of soy in it(which means they mixed it with oil based product), but according to corporate it is only the outer cover and negligible at best, the soy was added for it's plush feeling and the whole mattress all the way through the core is %100 Dunlop latex.I will try to follow up in 6 months, take care all.

I've had this mattress for about 6 months and I LOVE LOVE LOVE it. Whenever I sleep on another bed while traveling, I toss and turn, wishing I could be back on this mattress. I flip the mattress with some frequency. The thing is heavy so only on a super woman day can I complete the flip by myself and only after sweating it out to move it. Flipping is much easier with an extra set of hands.PRO TIP: Underneath the mattress put two pieces of plywood, cut to size across the width where your belly button will be, to keep it from sagging. You may need to put an old pillow right in the middle under the plywood so it stays flat. Someone else suggested this in his review and it took me 4 months to implement - should have done it sooner. The mattress was starting to sag as I had it on an old box spring and mostly sleep alone, right in the middle. With the plywood and pillow underneath, it sits perfectly flat.UPDATE: Do not use plywood! I got a severe bed bug infestation and the exterminator said they love wood. Untreated plywood was about the worse thing I could have put in my bedroom. Now I have a double height metal frame and it's fabulous. No box spring and definitely no wood under my bed anymore. Thankfully I had a mattress protector on and two years later, the mattress is still one of the best Amazon purchases I've ever made.