PremiumLevella PRF1257DX Glass Door Display Refrigerator 12.5 cu ft Commercial Beverage Cooler Merchandiser With Customizable Lightbox - Black

This product is beautiful and appears to be very well made but I had to return it only because it didn't serve a specific purpose for me. I needed it to cool to 32 degrees. It in fact cooled to 33-34 degrees but only on max cool setting which is only recommended for a short time. Bottom line, it's perfectly suitable for cooling drinks.My experience with customer support was outstanding. Communication between myself and Genesis was almost instantaneous. Genesis arranged for a pickup at my house and that worked out without a hitch. This was most appreciated because returning a refrigerator could have been a real hassle but not with this vendor.Thank you Genesis!

This fridge was bought for my new in home bar, i had a nook built for it to slide right into place!! I received the fridge with shipping damaged a dent on the right side and it was smushed at the top left side.I plug the fridge in (to make sure it worked properly) and then I contacted the seller to inform them of the shipping damage and told them I would keep the damaged fridge as long as it functioned properly, but wanted a discount off! They respond with in 15 min asking for pictures of the damage (as expected) I sent the pictures and about 1 hour later Amazon sent me a notification saying that a discount was being processed… They were so fast, and the discount was more then I was expecting!!! This company’s customer service was a 10 out of 10. As the bad reviews say the light permanently stays on but if you open the door at the top you will find a on/off switch so you can have it off or on all the time…and there is slight condensation that runs down the inside back panel but nothing a paper towel can’t fix!!! This fridge gets VERY COLD, VERY FAST!! It’s very quite and the capacity was larger then I expected!!! This fridge does lock which is a cool feature, the only thing I didn’t check was the handle was a right swing only and cannot be swapped!!! So I had to make some adjustments to my custom built nook!!! I will try to add pictures after full installation is completed!!!

This fridge has been fine for 6 months and then started holding inconsistent temperatures. Without moving the dial it would start freezing, we would turn down the dual from 4 (recommended temperature) lower then noticed it wouldn't start cold enough. Then we had to turn the dial up higher and higher to stay cool until it stopped working completely. This series is events only took a week to the compressor stopped working.I've tried calling their number for their service department. Once last week and no call back, 4 times this week with no call back. At this point I'd rather deal with the hassle of sending it back then deal with buying a new compressor since they obviously don't support their warranty

I just got the refrigerator today and I have been in the restaurant business since 1982 so I could pretty much tell what the deal is within a day except for the obvious long term reliability which remains to be seen :1. The unit cools product cold enough but it does have a weird cycle. It stays off longer than any unit that I have seen even if you put it on the highest setting.2. The unit makes a bit too much noise but it's not unbearable.3. It is a very sleak looking and decently built unit overall. I got the 9 CU FT. unit and it is very easy to move around too.4. The light is perfectly suited to the unit. Well lit but not overly so.5. Delivery was a bit rough and from what other reviewers have said was similar to my situation. There was a scratch several inches long X 1/4 inch wide on the side of the unit. I don't consider it a big deal though. I used a permanent black marker to cover it up and it's hardly visible. The reviews here are what influenced my color choice. Black , imo is easier to fix. Other than that the delivery was better than timely. It was a day early. I was surprised to see that.

This is all I was looking for in a beverage fridge. Great space and works well. The fan is mounted to a flimsy piece of metal and rattles non stop when the fan kicks on. You will have to take the bottom cover off and wedge something between the metal and frame for the vibration to stop. Simple fix that should be fixed by the manufacturer before shipping the fridge.

I was looking for an extra refrigerator to use for when we have larger gatherings to keep beverages cold when a friend told me about this model. I am so glad I listened to her. I just love the full glass door as it shows what’s inside without opening it. It has a light that can be turned off or on which is a great feature - friends have already remarked how cool it looks and want to buy one. We keep it in our finished basement where we entertain a lot and it looks great near our bar. It is quiet and has a sleek look that doesn’t look like the typical clunky fridge. My only regret is I did not buy this before our last party!

Just what I ordered. It arrived 30 min ago and I was excited to open the box.I was hesitant to buy from Levella because nearly every review said it arrived damaged. I was hoping to be the exception, not the rule but sadly I was not. Overall, this is exactly what I wanted. It has a sleek look and starting cooling immediately. Levella/Amazon has to fix the issues with items getting damaged when they are shipped. This machine will be in the open and I'm very disappointed with the damage on a very visible side. I am considering asking for a new one.

Love everything about it. Good quality. Works well. I recently noticed two of these at my local coffee shop. Must be a popular item.

This fridge came to us damaged. We called customer service as well emailed them photos with a detailed description of the parts we require to repair the fridge and have received no parts nor a responding email.I left a telephone message for manufacturer to resolve the issue and nothing. I guess next step is to return the fridge BUT I will not be ordering another one. Obviously Premium La Vella does NOT stand behind the products they sell.Not a happy consumer