Our camera only supports 2.4G routers. Do not support the 5G network. Getting Started Is Easy Think home surveillance is too difficult to set up? Think again. Shengsite network cameras were designed to be installed by people just like you--not IT experts. You'll be surprised how easily and quickly your network cameras will be up and running--ready to connect you to your home, ready to monitor what matters most, ready to deliver priceless peace of mind. Important Tips: How to do it if the camera cannot connect it? (1) Use a LAN cable to connect the camera ,make sure both your phone and camera in same WiFi.Later ,open your App into main menu,and it will automatic search local camera .also ,you can change the network mode to wifi.I would recommend doing the initial setup with the LAN cable. It's far quicker and less complicated. (2) Delete the UID code you added.Use needle (in item package) press and hold the reset button for 10 seconds, then reconnect the camera, you can try several times to restart to connect the camera, restart button at the bottom . (3) If the WIFI signal is not good, the camera must plug in the LAN cable in Router and then manually add the camera, and then scan the camera at the bottom of the two-dimensional code or enter the camera at the bottom of the UID code. Camera connect password is: 123 Try these kinds of connection methods will give you a very pleasant experience!
K**E
Would buy again!!
It does a great job and was a great price. We check in on our cats throughout our work shifts. We love talking to them over the camera. They approach the camera and look at it like we are trapped inside or something. LOL
A**R
A PIECE OF TRASH
THE WORST SECURITY CAMERA IN HISTORY...DO NOT WASTE A DIME BUYING IT..I AM SURE THIS REVIEW WILL NOT BE SHOWN BY AMAZON...BUT IT IS A 100% TRUE...TRUST ME...
F**S
Great camera for the $$$...
Works well. Sometimes when the light is right, it will keep triggering the motion sensing which will keep sending alerts to your phone if you have that feature turned on.
C**S
Awesome Camera for the money
This is such a great product for the money! The only reason I didn't give it 5 stars is the picture is grey if the direction the camera isn't point straight ahead. Other than that small complaint this is an excellent product. The setup is very easy and the voice control is great to talk to my dog to stop doing what he is doing albeit temporarily haha.
B**R
but it is amazing. Does everything it says it can including records ...
Was suspicious on such a cheap price, but it is amazing. Does everything it says it can including records when it detects movement, allows 2 way talking, and has great night vision. If more were available i'd buy them.
K**.
I would buy again
Camera works great especially for the price however getting it setup with the software on the smart phone was a bit of a challenge.
G**.
Awesome!
Well worth the inexpensive price for this item! We use it to keep an eye on the dog, kids when our oldest is babysitting. It's perfect cause we can talk to them, and they can talk to us. I think I need a couple more!
C**S
I couldn't get it to connect to my WIFI after ...
I couldn't get it to connect to my WIFI after several tries, I had to send it back. I never got a chance to see it in action.
Trustpilot
2 weeks ago
5 days ago