FLAMME Stratford Fireplace with 35" surround with 2kW Fireplace Heater Espresso Oak Multiple Colours Available [Energy Class A+]

I looked at lots of this type of electric fire with a surround and kept coming back to this one.In the end I decided to go with this one as none of the others had everything this one had.It arrived quickly and we’ll packaged.The instructions were well laid out and easy to follow unlike many instructions we’ve all tried to decipher over the years.I would say, make sure the surround is perfectly square before fitting the fire and then tighten everything up as if it’s slightly out it won’t fit properly.The power cable would of been better if you could have it in the left or right side and longer as everyone’s home will be different and one size doesn’t fit all.I removed the cable that came with it and added a much longer one which I put in surface mounted trunking on my skirting boards so it can’t be seen.This meant drilling a hole in the base to pass the cable through, which maybe is something they can think about incorporating in the design as I’m sure most people don’t want a nice new fireplace with a cable ruining the appearance by sticking out the side to a plug socket.I didn’t buy it to use to heat my fairly large living room, but it might get the odd use in the winter to heat the room until the heating kicks in.I really like the led lighting around the surround and the flame effects are very nice too.It all seems well made and time will tell how long the fire lasts as I’ve only had it about 4 months.The instructions did say it comes with a touch up pen, but I didn’t get one.Overall, I’m very happy with it for the price and hopefully it’ll last a good few years.

This fire is so nice and looks expensive, with three settings for the glow of logs, the heating is very quickand effective and very quiet. would recommend it for a small living room .

Arrived on time in two boxes. One containing the surround and the other containing the fire. Assembly took about 40mins. Everything was clearly labelled including all pieces of the surround. I only needed a pair of scissors to open the box and a Philips screwdriver to put the surround together. When assembled it’s really sturdy and quite heavy. It’s a slight off white colour but not cream. The suite comes with a remote control which allows you to operate the lights and heat separately and it has a timer too. I’m so impressed with the whole thing. Well worth the price.

This product is beautiful,it looks great and is a lovely focal point for the room,it was definitely value for the money as everyone compliments me on it. The lighting is perfect and the size is great.

As the photo shows, looks ok. But took me a while to put together. The two brackets to fit the fire to the surround doesn't seem enough. Could have done with 4 brackets.Disappointed to find the mood lighting connectors don't fit. 2 prongs into a 4 prong connector, I rang the number for customer services and they seemed to know about the problem already. Told me to email customer services with a photo. And they will send a connector. Which I've done, just waiting for a reply.

Fire looks really good when put together it's very solid reasonably easy to put together only small problem I had one piece was marked wrong a K instead of F very quiet when running remote is also very handy.

Beautiful product

Comes in 2 boxes - fire in one, mantel in the other. The screws etc all come prepacked in their own bags so none of the usual trying to sort out the hardware!! Just watch the letters on the parts vs the book. Mine said 2 x F but I had F and K so just match them up. Great quality parts - not thin cheap brackers etc. Dead easy to put together - I did it myself in about 30 mins. Looks great when on. Have taken photos of rhe front and the back so ypu can see how easily it fits together. Looking forward to many a cold night in glasgow with this fire on!!