FrigidaireProfessional Column Refrigerator & Freezer Set with FPFU19F8WF 33 Inch Freezer and FPRU19F8WF 33 Inch Refrigerator

I'm appalled at how many problems I've had with this product and there is absolutely no excuse for pawning such a poorly made product on unsuspecting customers. They have hounded me to buy an expensive warranty from day one and now I see why they have been so persistent. After multiple service calls, while under the one year warranty, now I'm a month past one year and the refrigerator is not cooling. How bad does a company have to be for this many problems to occur within the first year, particularly when it was so expensive. American made garbage.

I love this unitWe have had two so far and with no issues. It’s to bad there are bad reviews when this has been such a great fudge and freezer.

Did not unbox immediately due to delays in house. When it was unboxed (no visible damage to box), the compressor had leaked freeon everywhere. Then the tube to water filter was broken and spilled water all over within the fridge. Then after that was fixed, the tube from valve up to the cup filler remains broken and leaks. Frigidaire refuses to make good on warranty. 3000 dollar pile of junk.

Nice design and good looking units. Trim kit cost another $600. Quality is typical throwaway appliance quality that all the brands have descended to nowadays. Had to grind off a hinge bolt head to install the trim kit because the bolt receiver broke free and would just spin in place. EXTREMELY FRUSTRATING. Then the $1200 rebate I was counting on was DENIED. GUT PUNCH-BAIT AND SWITCH. Everything 4 the Home was the Amazon seller mine came from. The last mile shipping carrier took FOREVER as well. Overall a D+ experience.

It was a 4-year ordeal, and the saga doesn't appear to over yet.We remodeled the house in 2018. Ordered the set, but 1 year later still didn't get delivery. The excuse was that the factory burned down and the poroduction had to restart production at a different facility.Finally was notified to re-order in Dec 2020 w/ $1500 extra costs.Ordered the FPFU19F8WF + FPRU19F8WF and the new double-wide trim kit.Delivery was July 2021. 3 years total in ordering to delivery.Crew from the local Frigidaire dealer showed up, paired up the two units, and pushed into the cut-out. No problem, but they managed to scratch the left door and pinch the waterline to the freezer's ice maker (insisted on using a super-long 8' steel braided line when a 4' one should have been more than enough).So clearly, the ice maker didn't work. They came back 2 times and still couldn't resolve it. Kept telling me there is a problem with my water lines (which worked for 10 years on the old set).Dealer ordered the left replacement door in the meantime...Finally, the dealer told me to call their service company which sent a tech out to check. He order a bunch of parts including water inlet valve and complete ice maker assembly. Another few weeks later, tech came back w the parts and eventually got the ice maker to work - this was after I on my own replace their self-inflicted 8' kinked line with a good 4' water line as well as confirmed pressure and flow before his 2nd visit.Of course, no replacement left door for him to swap out. So more wait...Door finally delivered sometimes in late Nov 2021.Many calls to the service company to have their tech out to swap the door, and to date - it hasn't happened. That's now almost 1 year from the door delivery!By July 2021, we noticed the left door does not want to move or close smoothly. Several calls to the dealer and was told the warranty now expired - BUT THEY HAVE NOT REPLACED THE SAME DEFECTIVE DOOR FOR OVER A YEAR!Now we see that the left door fails to seal completely.Close inspection shows that the left door sits directly on the exposed nut on the bottom hinge - I guess the bearing was probably never came from the factory. The right door appears to have the correct part.So all in all, it has been a painful experience. The set works when it did and got the job done. I hope nothing else bad would surface, but who knows?!?But in terms of build quality, fit & finish, and service quality - it's really not impressive!

DO NOT BUY- Absolute GARBAGE and ZERO Support from the Manufacturer. I took possesion of my unit in 2022 and just found that my freezer is no longer working. Simply stopped cooling overnight and found all my food soggy and defrosted.Scheduled a Frigidaire service visit and their technician mentioned that it is a C0-2 leak and that since it is a sealed system it is impossible to access 90% of the line for repair - seems to be a known issue from what I've read online. So the unit is unrepairable & no longer under warranty (only a 1 year warranty from date of delivery not install)Whats even more upsetting is that I am now being told that BOTH THE FREEZER AND THE REFRIGERATOR COLUMN (that is working) will need to be replaced because the newer 2024 models have different connections - So I will need to replace BOTH despite only the freezer column being non-functional!FURTHERMORE Since these units are uniquely sized, no other brand will fit in the same opening and may need to reconfigure my kitchen cabinets to insert a different brand (subzero, etc) - I refuse to give them any more o fmy $$$This purchase was a VERY expensive mistake - avoid them at all costs!basically tossed $6,600+ in the trash (trim kits, installation, etc)