Sena20S EVO Motorcycle Bluetooth Headset Communication System with HD Speakers

We replaced our old one with this and we were very pleased. The connectivity was a little hard to figure out but once we did it was a breeze. The size is perfect, not too big and not too little. The sound quality is really good. We have been on several long trips and haven’t had to charge the battery at all while riding. These are a good quality and perform to their name.

THE GOODThe rider-to-rider communications are great! Crystal clear sound and easy communications. The Bluetooth sync with my phone was also flawless with music that's loud enough. There's a definite lack of bass in the music; I may install the foam backing pads for the speakers to bring them closer to my ears for better volume and bass.THE BADThe volume when making a phone call is too low to hear unless you're stopped. I'm still experimenting with all the settings, but I think everything is already at the max for phone calls. I'm a little hard of hearing, so that makes it worse. Although the person on the other end of the phone call can hear me great!THE UGLY - at least for me...These units, like pretty much most of them on the market, mount on the left side of the helmet. For you normal people with TWO arms, that's fine. I only have an arm on my right side so it's really awkward to reach over to make the occasional adjustment. Not a flaw with the unit, but it would be nice to have something with a universal mount. I realize that I'm a very specialized case and I can't fault the company for making a unit work for that one-in-a-million rider. I just thought I'd bring it up. On the bright side, if I'm not wearing a glove the buttons and jog wheel are easy to find and use.

Install was straight forward and all parts fit well. Sound quality is above par. Voice for phone was good. Caller had no issues hearing me while traveling at well above highway speed with a full face helmet. I am not an audiophile and it took me several tries to link unit to my new bike . You really need to download manual and make several attempts to link.Overall, I am very happy with this unit.I will most likely buy a second unit for my summer helmet

I have had the smh-10’s for 10 years. They were awesome and proved the worth of Bluetooth headsets to me. So I decided to upgrade and see if a little more premium was worth it. I bought the duo set as we use the intercom a lot.Pros: Intercom wind noise is much improved over the 10’s. The upgrade speakers have a much fuller sound than the old ones. It still won’t wow an audiophile. But it is good sound. Speaker placement is everything. Battery life is awesome. They charge quick. Mounting is easy. I use on a Bell Pitboss. Wife has a Harley half helmet. Controls aren’t all together simple. Most basic functions come pretty naturally. The app helps with some more complex stuff vs. going through a sequence to do it thru button pushes and such. But once set up, it’s mainly volume adjust and intercom on/off, or answer phone call. Volume is separate for each mode.Cons: The only one I can think of is, voice command while riding is not very effective. It’s like all the noise filtering is turned off when you try to talk to Siri, and she doesn’t hear too well. I haven’t figured out how to keep it from switching to the bike when I answer call or make one. It’s usually about a second after they answer it swiches and I have hurry and switch it back. May be more of a Harley thing than Sena

Works as described. I would highly recommend it.

About a year into ownership and theres a major problem-- They become loose in their cradles and disconnect. This causes momentary silence. Luckily, it hasnt happened at a critical moment...yet.The app is a joke. The bluetooth paring and linking multiple headsets (to ride with friends) is an absolute nightmare.I swear I hear "intercom failed" in a robot-voice in my head after fighting with these things.

I got this to replace an older SMS 5 that I couldn't keep paired with a newer GPS. I've got two other 20S EVO models that I and my wife use on a couple of other helmets. Overall I was quite satisfied with the performance of those so ... . Installation was fairly easy and the unit fits well in my Scorpion helmet. Performance is as good or better as my older units. I only have 2 complaints. (1). The "Quick Start Guide" is a joke. All it tells a new user is how to turn on/off the unit. That's it! Really, Sena? No information as to how to pair it to a phone or another unit? NOPE. Gotta download the "Full version or User Guide from their web site or the Sena Utility App. Pathetic and lazy. (2) When I tried to register the unit with Sena I never could find a model number that their website would accept. The instructions say it's on the box but I put every number I could find on the box in there to no avail. Guess that's one way to avoid having to deal with warranty issues.

works great for me and my boyfriend to communicate while on the motorcycle and once I get mine it’ll be even better! Very easy to use and connects great to my brother in law’s as well

Purchased 2 couple of years ago, one gave out, hoping for better luck this time, no one could look at it and see what’s wrong so I got a mother one

Intercom & Musik funktiionieren hervorragend. Einfache Installierung mit sehr wenig Strassengeräusch während der Motorradfahrt.

Pour faire des balades à moto.

Wir benutzten vorher ein anderes Sena Headset, welches aber nicht mit dieser Lautstärke, Klang und Reichweite mithalten kann. Daher eine Verbesserung.Einbau recht einfach und schnell erledigt.

Great job