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W**E
Cool car and features but the company doesn't support their product
We loved the features this car provided, especially the remote control and speed settings. For the first year it was great and my son really enjoyed it, and I enjoyed the remote control and the stop feature.After about a year we noticed the battery not really giving the car as much power as it used to, and not being able to clear the small hills on our street at all when it once had no problem.I thought "no problem I'll purchase a new battery" but it wasn't that easy. There was no battery for it on Amazon or the moderno kids website.I reached out to Moderno on Facebook to see how I could purchase a replacement battery, either through them or another party. They did not respond. I also opened to service desk requests asking for the same information and they were also ignored.I'm upset that I purchased such an expensive product to have the company completely ignore me on all channels. Buyer beware, if something happens to your car expect the company to ignore any requests at all. Severely disappointed. I would not buy products from them again and will warn my friends and family.
A**R
Adorable!
Easy to assemble, looks just like the pictures, kids love it, it's a little smaller than I imagined it would be but we LOVE it!
E**R
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Trustpilot
1 day ago
5 days ago
