Making Things Right at Work: Increase Teamwork, Resolve Conflict, and Build Trust

This is a practical and helpful book for anyone who works in the workplace and wants to resolve conflicts and build trust with colleagues in the workplace environment.

Easy to navigate

“Making Things Right At Work” is a great read for improving work relationships, especially in today’s toxic work environments. In a day and age, when the workplace is getting harder to endure for many people, this title is a timely read. Around 160 pages, many topics are covered, including:– What causes fractured work relationships.– The various ways we can be offended at work.– The benefits of active (really listening) listening – there are many.– How to create of harmony at work (uh, “leaders” and managers, you really need to read this chapter!).– Various ways we use indirect communication.– The ways we shade the truth.– Why we need to consider other peoples’ point of view (you don’t have to agree with them, but you do need to listen!).– Reasons why people don’t apologize.– Different apology languages.– Ways we can create trust in the workplace.What I like about the title:– Easy to read, understand, and apply.– Much of the content is common sense, however, we don’t always use common sense at work!– Smooth transition from chapter to chapter.– Full of good practical insights.– Written from an admittingly Christian worldview.Excellent read and will be read again. Will be a helpful future reference.

I have taught psychology for almost twenty years. "Making Things Right at Work" contains more valuable and practical wisdom on conflict resolution than most psychology textbooks. The scenarios are realistic and helpful. I also appreciated that the authors didn't overstate their position. Acknowledging that workplace conflicts are often embedded in a unique context, they offer a variety of strategies for conflict resolution but occasionally advise the reader to seek wise counsel from someone who knows the context of the conflict. This is a good companion to "The 5 Languages of Appreciation in the Workplace."

While there are some quick tips in this book, I was a bit disappointed at how small it was for the price. It may take a second or third go through to soak up everything here.