Mueller Countertop Nugget Ice Maker – Quiet, Heavy-Duty Ice Machine, 30 lbs Daily, 3 QT Tank, Compact & Portable, Includes Basket - Self-Cleaning Feature

I am so glad I picked this one! I looked at all of them and this one really appealed to me. It was a great choice. I read all the comments for all the different ice machines, good and bad when I was trying to decide… which helped me in my decision and I think will help me make my ice machine last for a very long time. I suggest you do that for handy tips. It’s very easy to use. I plug it in and pour about 3/4 of a gallon of distilled water in the well. And it immediately starts making the ice. When I get a glass full or more of ice in the basket, I shake the basket so water sheds off the ice and then put the ice in a gallon freezer bag. The machine is NOT a refrigerator… so the ice will melt if you just leave it in there. So important to bag it as you go and freeze it. When I take the bag out of the freezer to add more ice, I break the ice up in the bag before I add more ice - generally just hitting the bag on the countertop does the trick. Then repeat as I add more ice. That keeps the nuggets of ice broken up. Using distilled water keeps minerals from building up in the machine. The ice is very soft and ice nuggets a perfect size. When it is through making the ice, I unplug the machine, remove the small excess water at the bottom by scooping it out and then dry the inside for storage. No trouble at all. It is so quiet that sometimes I forget I have it running. I bought it as a Mother’s Day gift to myself and I absolutely love it. Highly recommend it.

Please do not buy this machine. No matter how good you take care of the machine it will go out within a year or right after muellers little year warranty. They work great while they last and make good ice but everyone eventually has the same problem they go out and start making screeching noise. And the customer service through mueller will try everything not to send you a new machine and are very rude and unprofessional …the customer service number does not work and they say there number is down and only email as of now for 2 years now …. Customer service messages you a month later and keep you waiting it took months for only a few emails as in will reply to one email a month ……That is the mueller way and tactic to not have to talk to customers who need to complain about the machine…I can’t voice enough to stay away from this machine you will regret it! The good comments on this machine are the ones that are still in the honeymoon phase and haven’t came back to blast them on the below quality machine. My mom and several friends have bought this machine because of mine. Nobody has a working machine anymore and all got the run around with the company… and not one machine made it past a year and a half…. Go ahead buy one and think this is the mad customer review and you will regret it in the end as we all have from a expensive hunk of junk that they don’t back!

The Mueller Ice Machine is a fantastic addition to any kitchen or home bar setup. This sleek and efficient appliance produces ice quickly and in large quantities, ensuring you never run out during gatherings or hot summer days. The compact design makes it easy to place on countertops without taking up too much space, and the transparent window allows you to monitor the ice-making process.One of the standout features of the Mueller Ice Machine is its quiet operation, which means you can enjoy a constant supply of ice without being disturbed by loud noises. The intuitive control panel is user-friendly, allowing you to select the ice cube size and start the machine with just a few simple buttons. Whether you're hosting a party or simply want to enjoy a cold drink at home, the Mueller Ice Machine is a reliable and convenient solution for all your ice-making needs.

I previously owned the "big name" nugget ice maker (Opal), which was $$$$$$. It only lasted a bit over a year!!! And for the company to tell me that the device was "beyond repair" cost me $125. What a scam. We love our nugget ice so I decided to go with a different manufacturer. I chose this one based on reviews and comments about the quality of customer service. I have only had this one a few days but WOW! What a difference already!! It is sooo much quieter than the Opal!! And when the basket is full, unlike the opal, the whole thing goes quiet. The only time the Opal was quiet was when it was unplugged or completely turned off (I. E. Vacation). This machine is making more ice, more quickly, and is quieter! Win win win! It is slightly taller than the Opal, so we had to choose a different spot in the kitchen for it, but that's ok for the multiple benefits of this machine. Additionally, the main water area of this one is the same size as the extra water tank on the Opal, so no more extra tank and easier to fill with water. AND, although we only use filtered water in it, It has ability to connect directly to a water source. That was not an option with the Opal. All in all, we are totally in love with this one!!

I loved this ice maker and it worked great for two years. I think the water pump has gone out by following the trouble shooting guide. I called the support line repeatedly and it says no one is available to take your call. I emailed and have not gotten any response. So much for customer service.Amendment: they did email me back with suggestionsWhich I already had done. Warranty was good for one year and they did not have replacement pump so they gave me the option to order another one with a discount. I have done that and in the meantime will see if I can find a replacement pump for the 2 year old one and see if I can get it repaired.So …. As review said, love the product while it lasts. If it lasts longer than it is a 5 star for sure. Great , quiet and love the ice .