SofaBatonX1 Universal Remote Control with Hub, All in one Remote with Smart APP Setting, One-Touch Activities,Control 60+ Devices, Compatible Alexa & Google Assistant for Voice Control

I’m a more advanced user and this is an EARLY review. I got this for $70 “used” (probably returned previously). Lifelong Logitech and URC user. This is for my A/V rig only. My big complaint with Logitech over the years between my use and customers/friends use is buttons wearing out, mainly volume up/down on several remotes. I wanted to give this a try (despite negative reviews). If you understand advanced remotes I don’t think you’ll have major issues. This part is critical- the remote requires the base station as the remote does not itself emit IR commands. I did not place the base right by my gear and use the included IR repeater wires, instead leaving it on my end table near my chair for that to cast from there. It communicates perfectly from 12 feet away. I use it for activities that use my TV, preamp/processor, two Xbox’s, Nintendo Switch, and Blu Ray Player. The app works fine for me. I don’t know if they’ve worked out bugs or why so many people have trouble with it. If I had paid full price for this I would be disappointed in the display- this is a common issue people have. It is a tad better on the newer model but I’d say it’s still pretty minor. It’s not a touch screen. I want a quick, easy, intuitive interface (like everyone else). This remote achieves that goal. With the app you can VERY EASILY make adjustments on the fly- not having to use a PC to make adjustments and apply before checking function. Very nice to be able to make changes in real time essentially. If I had received this new (full price) I’d expect it to have a better display and last a very long time without issue. At $70 I’d give this 5 stars if I knew it would last many years, even with a subpar display. The 4 stars I gave it are because of it’s regular price and the longevity of the remote being unknown yet. I’m actually very high on this setup. Very pleased with my purchase. I hope this helps someone!

I rarely write reviews, but this device is so bad, I feel compelled to warn others. Don't only read my review, though, check out similar comments, as well as the X1's low 3.5 star rating. Hopefully, you've filtered only to find 4+ stars here at Amazon. Lucky you will then neither have to read my lengthy review nor suffer through the experience that is Sofabaton.First, there are basically no instructions. That's fine, I'm into this type of thing, good with computers, I'll figure it out.Like other half baked junk these days, the app is only on the phone. I'd prefer it on the computer for a setup tool like this, but maybe others like tiny screens and limited options.My biggest complaint is that the commands don't work consistently with my preamp. Sometimes they do, sometimes they don't. My preamp works fine with the factory remote, the Harmony 890 blaster, and my nVidia shield remote. No problems, basically 100% of the time. But the X1 fails frequently (let's say it's a 30% failure rate on volume up/down -- totally unacceptable). I've spent hours and hours trying to figure this out to no avail. I even removed IR LEDs from a working Harmony blaster and installed them in the X1 to see if they were just using cheap parts. Yes, I have taken an extreme effort. You can guess at their codes in the database, you can learn from the original remote, you can add "repeats", etc. Doesn't make any difference. Note: all the options they give you are not described -- what are "repeats" exactly? What difference codes are you selecting when you go through the list? They just ask if it worked. They are totally guessing.Almost as annoying as it being unable to consistently control my devices is this: When you create an "Activity" and you assign commands to the soft menus on the screen, you cannot reorder them once they are in place. You can also not delete them. You have to delete the entire activity and start over. So, if you had a whole system set up and you bought a new TV, you could not simply change the TV model and reassign buttons -- you'd have to start all over. This makes no sense, of course. I and others have repeatedly asked for them to fix this, and they say they will review the request. Um, this would be one of the first things I would do if this were my project (from the start, not after probably hundreds of customer requests).The database of IR codes is a total disaster. Some commands are missing, some are oddly named, and some do the wrong thing. I suppose you could consider this some type of challenge -- like a Sudoku or a crossword -- to keep your mind active, but I just find it a pain in the backside.Between the oddball codes and the inability to reorganize the menus once they are in place, I was discouraged from creating an elaborate setup in the soft menus. If you do attempt to work with this device, I suggest setting up the *absolute* minimum until you're sure it'll work for you. If you try to set it up as you really want, you'll be met with frustration.Sometimes the hub and/or the handset will drop the connection. I don't know exactly which connection is lost, but power cycling it will fix it. Let's just say that this isn't particularly popular with my wife and kids.I'm sure there are more negative points, but I can't remember them all! Check out the negative reviews from others to get a feel. And check out the "community" section at the Sofabaton X1 website. You can see the endless complaints, along with Sofabaton's responses, which are usually a regurgitation of some type of "sorry for the inconvenience" nonsense.The external hardware and the packaging are impressive, though I have read complaints of early failures on some of the buttons. However, the app, the firmware, the electronics and the IR databases are what I would expect of a year-long graduate level four-person group project. Very, very impressive for a handful of kids that have no real work experience. But it's not ready for primetime and I'd say it would take another year or more of development with a team of real engineers for it to be at the point that it's for sale at Amazon for $189.Please, give yourself an early birthday present this year and DO NOT PURCHASE this piece of junk! Extra points if your birthday is actually TODAY!