Hicoup Wine Opener - Professional Corkscrews for Wine Bottles w/Foil Cutter and Cap Remover - Manual Wine Key for Servers, Waiters, Bartenders and Home Use - Stainless Steel With Flamingo Resin Inlay

I really like this wine key, I’m a server and bartender in a restaurant that sells a lot of bottles of wine so I wanted a wine key that would make the bottle opening process quicker and smoother. This wine key definitely satisfies what I was looking for; however, after two days of using the wine key, the moonstone handle broke. I can’t recall how it broke or at any point being super aggressive with the wine key for it to break so I was pretty upset. I gorilla glued it back together and it’s fine but it does have chunks missing in the stone handle now and I worry about it breaking again.UPDATE: Since posting this review, the company has reached out to me in multiple ways to work with me on either replacing the wine key or at least refund me for the broken tool. When I said I would give them another shot, they expedited a new wine key to me and still refunded the item. I haven't used the new wine key yet but I wanted to update this review because the customer service from this company is amazing and some of the best service I have received in a long time.

This is the second hi coup corkscrew I’ve purchased to use as a bartender. I used to run the “wine night” at my old work place and fill up a recycle bin filled with empty wine bottles so I like a reliable corkscrew that doesn’t suck. I like the weightiness of the corkscrew and how it fits into my hand.My major gripe would be inconsistencies. I loved my first hi-coup corkscrew so when I lost the first one I immediately purchased the same one but in a different, not theft worthy color. My first hi-coup corkscrew had a sharper, more effective foil cutter that cleanly cut the foil in one go. It also had a springier hinge on the first lever so opening bottles was effortless. Also are tiny aesthetic flaws in the workmanship that don’t effect the usability of the product but do indicate that either these things are slapped together quickly or lax quality control. With all that’s said, it’s still a solid corkscrew.

This performs better than most cork screws we have used. Bought one years ago to replace a metal-and-plastic Rialto, which introduced us to the two stage, split lever action that makes it easier to pull stubborn corks. We had seen it used by servers at local vineyards and bought some for ourselves and for gifts for friends. But the plastic on the Rialto eventually breaks after years of use. Several years back, we found the HiCoup on Amazon and ordered one to try. Then went back and ordered more, as our friends' old Rialto's began showing their age. And, now convinced over the years that these are "bullet-proof" durable, finally got around to writing a review after buying another this year! All lever action corkscrews depend upon the mechanical advantage provided by leverage. With a single action lever cork screw, the upward leverage is least at the beginning of the pull, when the cork is being held most tightly in the bottle. At the start of extraction, the lever handle is nearly parallel to the screw in the cork, most of the force is wasted by pulling sideways on the screw, not up. The two stage, split lever action solves this problem by allowing the lever fulcrum to be lower, closer to the rim of the bottle, when the pull starts. The handle then starts out perpendicular to the screw, and all the force on the screw goes into extracting the cork upwards, out of the bottle. One of the "tricks" with this corkscrew is to realize that you want the handle to be perpendicular to the direction of pull, in order to get the best leverage. This means don't screw in the corkscrew all the way at first. We like to leave about half a turn of the "pigtail" still showing outside of the cork for the first pull. Then screw into the cork a bit further before starting moving the fulcrum higher up and starting the second pull. Two easy pulls: out comes the cork!

The restaurant I work at gives us wine keys however mine broke nearly immediately, I bought this and have since opened hundreds of bottles and it feels and works like new still! All the servers I work with compliment it everytime i let them borrow it! Truly amazing and high quality wine key

I work at a wine bar here in California and the place is always packed to the walls with people. I am constantly busy and we net ~$30,000 a night on weekends just in wine sales.My boss told me I needed to start buying my own wine keys (another name for a corkscrew) so I went online to Amazon. I didn't know if I should take my chances on this corkscrew from HiCoup based on all the 5-star product reviews. How could this simple little tool garnish so many raving reviews? It seemed unreal to me. I also didn't want to drop fifteen dollars on something that I go through so often at my workplace, but I took a chance and bought it anyways. I'm very happy and I do not regret my purchase at all.First day using it was spectacular. The tool itself has the perfect weight. It really feels like you are holding something of quality and craftsmanship. With a nice finish on the wood and a comfortable grip, it works perfectly in a high paced work atmosphere. The double hinge is fast and strong with the first lip usually doing the job if I'm not being lazy. The serrated blade is the best! It cut through even the thickest necks of wine bottles and just *works*. The 'worm' is very cool, with an inline groove running along the corkscrew down to the point. i do not know what this feature is for but it makes my open bottles quickly and efficiently.I would recommend this tool to anyone! I would not spend $35+ on another competitors corkscrew since this one works so well. I plan on owning this for a long time and since the company offers a lifetime warranty on the product, I don't think I'll ever need to replace it.Very happy with my purchase!*TIP*When I first received the item, the hinge between the bottle opener and the handle was very stiff and opening the corkscrew was difficult and annoying. I dabbed a little bit of olive oil onto a rolled paper towel and rubbed some into the two hinges, thus reducing the friction of the metal and fixing my one and only problem. I would recommend doing the same if you're experiencing the same issue.

As a waitress, I was looking for something reliable. This is a very good tool. I replaced my old plastic one which was slowing me down at work. This made opening bottles enjoyable my favorite part of the service. I do think it gets a bit loose with use, but that's after many uses and by that time it doesn't matter because you've made the most of it. I recommend and would buy again, only when the first one has fallen apart.

Bought for someone else. Construction wasn't stiff enough, handle wobbles side to side instead of forming a solid T shape when screwing in. Lever doesn't grip the bottle well enough, sadly resulted in two broken corks out of two tries. Returning it. Had much better luck with the H&S UK model which unfortunately I couldn't find on this occasion.

Whilst initially pleased with the item my pleasure turned to disappointment after a few weeks of normal usage when one of the decorative wooden side pieces became loose on the securing pins. Eventually the whole piece became detatched. It still works but is not very comfortable to use. I suppose the phrase 'you get what you pay for' rings true.

A sturdy built coupled with simple but effective design. This corkscrew has a sharp foil cutter that has remained so after more than 6 months' use. The double hinge is a useful feature that allows easy cork pulling. I opted for the rosewood inlay, which looks great. The handle has an appealing feel and is ergonomic. At its current price, this is a great piece of luxury tool priced very reasonably.

I finally found a corkscrew I can live with. I had one not unlike this one for years but unfortunately "lost" it at a house party. This one works just as well if not better than the original. I have been through 4 others but not of them removed a cork without some form of effort. This one simply works without drama. If there was a complaint it would be that the foil blade could be sharper but It's adequate for the job. Nice build quality and feels good in the hand. Excellent.