When you receive the item, please check it carefully.If you have any questions,please feel free to contact us.We will provide you the best service.Your satisfaction is our biggest motivation Hair Parameter 1)Hair Material:100% Malaysian virgin human hair 2)Hair Colour:Natural Black color 1B 3)Texture:Body Wave 4)Chemical Processing:None 5) Unit Weight:100g(+/-5g)/piece 6) Hair Weft:Machine Double Weft 7)Hair Grade:6A Grade 8)Hair Length:8",10",12",14",16",18",20",22",24",26" 9)Hair Advantage:minimal Shedding No Tangle No Lice Full Thick End,Premium Quality hair. FQA Q:Why the wavy hair lose its pattern after washing? A:CONNIE hair is 100% unprocessed virgin human hair, without any chemical. The wave is styled by high temperature steam.After washing use the towel to soak it up and make sure the pattern is not affected.Wrap the hair up at night with a silk scarf, the scarf will also prevent the weave form drying Q:Why are my hair extensions getting tangled? A:Your Hair Extensions can tangle because of dryness, oil & dirt build-up, salt- water, chlorine and not combine(wide tooth comb) out your hair daily. Make sure to wash & condition your hair at least once a week, twice a week is better. Use hydrating drops or consult your stylist for more help. Q:Return/Refund policy? A:If the hair has any questions during use, sent a picture of the hair to explain it, please.We will do our best to solve your problems.After we confirm,you can return the item back for Full Refund,and we also pay the return shipping cost. NOTE:In order to cover your loss, please keep the hair
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