✨ Elevate Your Kitchen Experience with a Touch of Innovation! ✨
The DeltaFaucet Trinsic Touch Kitchen Faucet in Brushed Nickel combines cutting-edge Touch2O Technology with a sleek design, offering effortless water control, a smart temperature indicator, and a durable, easy-to-clean finish. Perfect for the modern kitchen, it ensures both style and functionality.
B**R
A good idea, with poor implementation (Updated)
The upgrades to this model were not adequate to fix the overall reliability issues with the faucet. You'll note that most reviews are from relatively new owners of this faucet. This is my second, and both have mechanically failed rather quickly (the first in 18 months, the second in 9 months).Delta made several improvements to this version of the faucet. A waterproof battery compartment and nylon hose to replace the previous metal hose. But the magnetic ring that holds the spray head in place is simply a plastic-wrapped magnet. It rusts out, swells, and causes the spray head to sit at a canted angle (very noticeable) and eventually to not snap in place. We were refused warranty service on our first faucet, but invested in a second because my wife thought it was pretty. She's "pretty" done with Delta. I've called them twice, and submitted three warranty request in their temperamental web form. No help. Just a lot of time on hold.Sorry Delta, I think it's a good idea. But you have to back it up with a solid build and actual customer service. A $450 faucet needs to last more than 9-18 months. Maybe you should label it a "disposable" faucet?Normally I would give two stars for the idea. But an utter lack of customer support brings no pity from me as a consumer.(UPDATE). After weeks of ignoring me I left this poor review. Magically that evening the half dozen earlier requests were all replied to! Must have been a problem with the unicorns. Anyway I was shipped a kit to replace the known faulty part without having to contact Delta again. The part was easy to replace and worked like a charm.I’ve increased my rating, because it really is a nice faucet and my wife loves it (so I do too). I’m a bit miffed they respond to Amazon more than their customers. But... we all know this is the new American way so I won’t grouse. It’s fixed and I have three new parts so expect it to work fine for a couple of years. Onward and upward.
R**.
Loved this faucet, but it started leaking internally after a few years :(
When new, this faucet was great. I bought in December 2013. As of October 2017, it leaks in two places. It drips out the aerator, so I assume it needs a new cartridge already. Worse, it leaks internally & drips down the plastic supply hoses, where it has started to damage the cabinet. (See attached picture.) I will try to replace the cartridge and see if it solves both problems, but this is a huge design defect if a bad cartridge causes an internal housing leak. Search for the key word "leak" in the reviews, and you will see others have experienced this same internal-leak problem. I recommend finding an alternate faucet, perhaps one with metal supply hoses. Finally, I'm concerned all the positive reviews are from folks who haven't had this faucet long enough to experience the long-term lack of durability. If you buy it, please check for leaks often!
D**G
Versatile new kitchen tool
I was a beta tester of this product. I was skeptical at first because I'm famous for resisting change, but I quickly became a believer as I began to rely on it to do things faucets don't normally do. My favorite actions so far:- Ask Delta to dispense two quarts into my pasta pot and walk away because the faucet will turn off when two quarts are dispensed.- Ask Delta to dispense one cup of water directly into my mixing bowl. Or a quarter cup, or 100 ml when working with my favorite Swedish recipes, and so on.- Ask Delta to fill my water bottle (I created a custom container and specified the volume). Ditto for pet fountain. Ditto for tea mug.
M**N
Leaks and leaks and leaks... warranty not as anticipated
Leaks and leaks and leaks... warranty does not replace. After three plumber visits to replace parts...plumber says it must be replaced. Cabinet base is warped and must be replaced.I purchased this faucet when I did a kitchen remodel. Loved the idea of it. Loved the reviews. Installed it...All was good for about 18 months. Discovered water under the sink right before Thanksgiving dinner... giant mess. Remembered warranty, came back to Amazon and called the customer service number. Intelligent, confidence instilling young man helped me through the conversation, shipped me a replacement part, and directed me to a you tube video to do my own repair. Leak stopped/slowed.A month later...water under the sink again. Called to complain. Again, decent customer service... I asked for a replacement... they said warranty didn't cover entire product replacement, just part replacement. Fine print.... I agreed slowly, they sent me second part. This time I hired a plumber, assume my work was shoddy thus the re-leak. At that time plumber said... "I'll replace the part, but this is not the problem, it will re-leak." I was so sure of the warranty, I persisted. Plumber replaced part...leak slowed. I didn't even notice the occasional water under the sink that has now warped the baseboard of the cabinet.About a year later... I noticed lots of water under the sink. Giant mess. My husband called the plumber. Plumber came, said he has seen this before. Warranty doesn't cover replacement. Plumber offered to write a letter to explain it is a bad product but he said the company likely won't honor it, they only cover parts.This is a bad faucet. Not sure why but it has cost me more energy and damage than I ever anticipated for a lifetime warranty. If they had just replaced the product after the second time, I would have honored this and given them five stars. But lifetime warranty does not mean lifetime warranty. Buyer Beware!
R**V
Worked great at the start
Worked great at the start, 3.5 years later not so great. Rust has formed around the pull down hose and the magnetic clasp where the pull down spray wand meets the faucet neck. The switch to choose spray or stream requires a good amount of force to change as well.
L**O
Excelente pieza, realmente vale la pena
Es una llave de agua para tarja simplemente excelente, luce preciosa, los materiales se ven muy buena calidadLlegó en una caja como todos los paquetes de Amazon muy bien empacada y antes de tiempo, trae un manual para su instalación con todas las instrucciones necesariasLa pieza viene totalmente ensamblada, solo hay que conectarla a la línea de agua, purgarla de acuerdo a las instrucciones del manual, después poner el contrapeso y cerrar la línea de agua para la manguera dispensadoraEl único problema que tuve fue conseguir el adaptador para conectar la línea de agua (de 1/2") a las mangueras del mezclador (3/8"), el adaptador lo conseguí en una tienda de accesorios llamado el Español sobre la calle de Ayuntamiento en la colonia Centro-Cdmx, pongo la referencia para el caso en que a alguien le pudiera ayudar, según me dijo el vendedor que se llama adaptador de barril, creo más bien es para línea de gas, pero si me sirvió
M**E
Very high quality, a small trick required to avoid loose handle
Good high-quality faucet. We are picky people and are happy with this. Only small gripe is the handle becomes loose because of a screw-type mechanism that screws right into a hard metal knob. Because these are two hard metals with a coarse screw thread it tends to come loose over time.To fix loose handle pull off logo near handle, unscrew, pop off cap, add something semi-hard between the end of the screw and the metal knob it presses into. I suggest a small piece of hard rubber or something. Then put it back together. It's hard to explain but obvious when you see it.
A**X
Great product!
We renovated the kitchen and went with black hardware. To match, we wanted a black kitchen faucet that was stylish and functional. I did a considerable amount of research as there are dozens of different makes and models with a lot of good reviews. We went with the Delta Trinsic because of the good reviews and the looks (which we preferred). We’ve been using it for about 2 months and it works great. It’s very well constructed and the faucet head quickly snaps back into place after use. The spay function is a narrow stream compared to our previous unit but nothing that affects the performance (it’s just different). We are very happy with the product and look forward to many years of use.
O**R
Très bonne qualité (après 2 mois d'utilisation)
Je suis très satisfait. Les instructions sont claires, j'ai pris mon temps (environ 1h) pour faire le changement avec mon ancien. Il y a de nombreuses étapes, donc si vous n'êtes pas manuel faites-vous aider. Plusieurs étapes assez simple tout de même.Belle apparence contemporaine.~Points faibles~-Au niveau de la gestion du débit avec le petit bras. Supposons que j'ouvre progressivement le petit bras, j'ai l'impression que l'eau commence à couler après avoir ouvert plus que nécessaire (donc l'ajustement total entre le débit minimum et maximum se fait sur une trop courte distance à mon goût). [voir photos]-La couleur de la lumière en fonction de la température de l'eau: Elle passe de bleu (froid) vers magenta puis rouge lorsque chaude. Elle devrait passer au magenta un peu plus tôt.
R**N
Great faucet... Edit: Except that max hot water position still mixing cold water.
Quality faucet. Looks nice. Smooth. Solid. No leaks. Easy installEdit: I've discovered a problem with the valve. I wasn't able to get high temperature hot water that I had available in my other sinks. I thought it was just my water temperature, but realized the valve wasn't able to stop cold mixing completely when turned to the maximum hot position. In order to get soley hot water (high temperature) I have to crank down the handle a couple times back and forth pushing down with some pressure. This is not something I want to do or should need to do; it will likely lead to damage of the valve/handle. Will see what Delta has to say...
Trustpilot
5 days ago
3 days ago