highwoodAD-CHL1-ACE Hamilton Made in The USA Folding and Reclining Adirondack Chair, Adult, Weathered Acorn

100% MADE IN THE USA - backed by US customer service and support. Uh-huh. Read on....Quite a few years ago, we bought a "polywood" adjustable-back Adirondack chair from LL Bean. It was, and is, excellent. Doesn't rot, and it's easy to clean. We decided to buy a couple more chairs, with footrests, but it turned out that LL Bean no longer makes the adjustable-back version of the chair (they now sell only a fixed-back version). So, I came to Amazon to find alternatives. We ended up buying two of the Highwood adjustable back Adirondack chairs, with matching footrests, and a side table. About $700 total. All of them are the weathered acorn color.Long story short, I have just given them away, free, on Craigslist. Why? Because the dye CONSTANTLY leaches out of the polywood, and because of that we cannot sit on the chairs, for fear of staining our clothes.I contacted Highwood about this. "Jessica" an "Account Specialist", replied quickly. She told me that they did not use "dye", they use "color", and that the material was "colored throughout". She asked me for additional information (receipts, and photos if possible). So, my wife washed the side table thoroughly with soap and water, using a bristle brush. At the same time, I washed a nearby metal patio table. We let everything dry overnight. Next day, I swiped both of the tables with a damp piece of kitchen roll. The metal table came up clean, showing that not much dust had gathered overnight in that outdoor location. However, swiping a damp piece of kitchen roll over the Highwood table came up with a lot of brown discoloration on the kitchen roll. That same day my wife washed one of the chairs with soap & water, rinsed it thoroughly with a jet of water from a garden hose - and then swiped it, gently, with a piece of kitchen roll. See photo. Brown dye again. This isn't dust or dirt - it's brown dye (or color - have I said that IT DOESN"T MATTER WHAT YOU CALL IT???).I emailed the photographs to Jessica (along with the receipts; the items are WAAAYYY inside their purported 12 year warranty period). I also told her, in my email, that it didn't matter what name Highwood gave it - dye or color - what matters is that, whatever name you give it, it was leaching out of the material.Jessica's next reply said that "management" thought that the discoloration was "particulates stuck in the material". Didn't seem likely to me, because if stuff was so embedded that it won't come out with a bristle brush, why did it come off so easily with a gentle swipe with a damp cloth? They also included a link to their care & maintenance instructions, and asked me to follow those instructions, which included power-washing the furniture. Never had to do that with the LL Bean polywood chair, and what happens if the purchaser doesn't own a power washer? But luckily, I have one, so since those are Highwood's "care and maintenance" instructions, I decided I'd do that.So I washed the chairs & footrests with soap & water using a sponge, then washed them AGAIN with soap & water using a power washer, then rinsed with clean water (using the power washer) for about 5 minutes per item. Let them all dry, and went out there with a damp piece of kitchen roll - and after gently swiping the slats of one chair, the kitchen roll had obvious brown stains. I sent this information - with photos - to Jessica. I even included a photo of the power washer "gun" on one of the chairs, to prove that I actually had access to a power washer. A couple of days later she replied, telling me that they don't use dye, they use color (not sure why she told me this again - and again, IT DOESN"T MATTER WHAT YOU CALL IT, the point is that brown stuff (dye or color) is leaching out of the material!). She told me that their material is "colored throughout" (yup, same as she had said before). And she told me that their "engineering team" says it is debris in the grooves (yeah, right; magical debris that resists several iterations of sponge cleaning, and also cleaning using a power washer, but comes off with a very gentle swipe with kitchen roll); and she said that I needed to repeat the power washing using their care & maintenance instructions (she even included the same link she had sent me a few days previously).I'm not going on an endless loop of power wash - send photos of dye/color on kitchen roll - get told that they don't use dye, they use color, and the brown stuff is debris in the material, and I should power-wash again. On and on, rinse & repeat (so to speak) - no thanks. They're going free on Craigslist, with a warning that the dye leaches out. 12 year warranty? Not worth the paper it's printed on. Made in the USA, customer service in the USA - not worth one red cent.There are many 1-star Amazon reviews of these chairs. Some say that they are cheap & flimsy, and others say they stain easily, and that the color (dye??) fades. Reviewer Clayton Hersom: "within 1 month 1 of the 5 chairs is discoloring"...Reviewer Kery Kafka: "after being outside for only three weeks, the finish is starting to fade...". I have to wonder if they really faded, or if the color leached out (so they looked faded).I'll close by quoting another Amazon review about a Highwood Adirondack chair from "Dr. Mark H. Wright", who wrote: "within a year seating slats began to crack, arms developed raised and discolored surfaces...Made many phone calls and numerous emails with numerous promises of new parts and once a new chair...BUY FROM A MORE HONORABLE company". Sadly, I have to agree with him. DO NOT BUY HIGHWOOD FURNITURE.

Updated: June 2020Not sure how many buyers would actually come back this many years later and update a review. But I feel so strongly about this item and I am so happy I purchased these that I wanted to let anyone know who would have second thoughts that five years later these chairs still look brand new. If you move them around a lot you’ll need to tighten the bolts and you should wash them off periodically if they’re out in the elements but because they’re made of a composite material they don’t need painting they don’t fade or rot - they’re very easy to take care of. Very happy to see that this item in my original review are still here so many years later.Updated Feb 2017: upgrading from 4 to 5 stars. I added the latest pic around the firetable. Still black still clean. You should tighten the bolts ocassionally. Very impressed with the product and finally feel good about the purchase. Spending about $1400 for 5 chairs was well worth it considering no maintenance (stain) etc. My family member cheaped out and bought this garbage wood chairs from ACE for under $50 a chair and they are rotting and require constant care. This is an investment well worth it. Thanks Amazon and Highwood.Updated: May 25, 2016 it has almost been a year and we have also moved to another location and the chairs have held up very well thus far - and their color has stayed black and have not faded - they have been used on a regular basis and have endured the Florida heat cold and rain. I am upgrading my review from three stars to four I will update again.I am unsure of their durability due to potential use - as of yet, I will update the review as time goes on. I bought 5 of them. The boards feel a bit flimsy, I know they are made of a composite flexible material, and need to be light-weight so you can move them, but at times it feels like they could snap. The pieces attach to other parts of the chair using inset threaded nuts that have been secured in the boards and attach with long bolts. They were easy to put together, the backs and the base came already assembled. You just need to attach the back to the base and the arms and legs, it should take you about 15-20 mins. Instructions and all parts included, nothing was missing. They seems like they will hold up to the elements quite well, but I'm not sure about how they will hold up to normal use. There is a 12 year warranty on them, so make sure you peel the serial number stickers off the chairs and secure them with the purchase receipt. I have them around my fire pit, they look great, but when you sit in them and wiggle a bit, you can see how they rock a bit, like if a person was too heavy it might snap, as the legs are only attached to the base with a single bolt. The bigger issue was the shipping and distribution of these things, If you read other reviews you will see some had the same issue. I ordered 5 adult black folding and reclining and they sent me 4 weathered acorn westport classic and one large white classic rocker!!?? - Amazon was great and took care of it for me, however I then received 4 black and 1 white. Again - Amazon took care of everything. There must be some issue in the distribution center with the labeling. My house looked like a warehouse for about a week. However the boxes are clearly marked with labels and dots that indicate the colors, so I am not sure why this occurred. I would say if you are interested, buy one, test it out - and then make your decision - you can easily send them back. Overall I like them, but will have to see how well they handle use.

Only buy this product if you don't want to move this furniture around. Mine arrived with some of the holes not drilled. Despite repeated attempts to contact the seller, they simply didn't respond. So buyers beware. To resolve the matter I drilled the holes myself. The product is actually a good quality product and it pressure washes well but you need to do this frequently given our climate. Also the product is exceptionally heavy so not easy to move around for mowing the lawn etc. Only buy these if you have them in a static site. The seating position can be in three different settings but again not the easiest to manoeuvre and certainly not easy for any person with impaired strength or mobility. I cannot recomment this product at all I am afraid given my experience.

I purchased this chair and one of the screws was missing from the bag, after contacting Highwood they advised they would send me a replacement screw... After waiting a few weeks and giving them time to resolve the issue the screw never arrived. The chair itself is nice but not worth the price....buy a wooden one instead. I also purchased the footstool and that is a different colour to the chair so it looks like norhing will be the same colour in the range of accessories.

Good quality but Matt finish made getting stains off very hard especially as I have chickens who have taken to sitting on the arms of chairs

Worked nicely at first but broke in half. Now what?

These are nice. Not as solid as others I have purchased but still pretty heavy. I would not advise for commercial use. Even though I measured they still feel smaller than expected. I got the adjustable version but I would recommend the non adjustable version for more stability and less scratches on the deck. Delivery was insanely fast. Box is pretty small. Assembly took about half hour per chair.