K**Y
Good customer service, good product
The first time I ordered this product, it didn’t preform properly, and I only gave it 2 stars. The company noticed this and sent a replacement set that is working wonderfully. The candles burn all night, and are much brighter than the the original set. It’s great to be able to recharge them successfully. Great customer service, good product, good concept - am a happy camper.
E**F
Almost all the lights work
Everything is good except one light that does not work. The charging station never indicates when a charge is complete even if everything is charged.
T**R
They fixed it! Very pleased!
I received a faulty charging station the first time. I left a bad review, and was contacted by the company. They sent me a brand new set with a good charging station. I am very pleased with the new set! They last 12+ hours!!! Omg. So so happy they worked with me. As a massage therapist, working 10 hours a day, I needed an affordable lighting. This is a great purchase Thank you so much for your help.
A**I
Five Stars
This fake candle are perfect for a little restaurant they add ambiance without the fire danger.
J**O
Good looking lights
Had in issue with base charging unitContacted the manufacturer and they sent me a new oneAll good now
W**W
Bad Charging Station
I had these about a month and then the charger stopped charging. I reached out to the seller here on Amazon and they didn't get back to me. These are smaller than they look in the picture.
F**Y
they are beautiful
it arrived on time but unfortunately 2 of the tea lights don't light up. I am now contacting seller to see if tea lights can be replaced. The item itself is sturdy, well made, and i love the flickering lights...I give 4 stars because of the 2 not working.The company that sells these have great customer service...Update: March 6, tea lights barely stay lit for 3 or 4 hours they go dim. I believe i received a faulty unit. I am contacting seller for a replacement. The seller sent me a new set. Thank you, This company is the best, they stand by their product and as i said before their customer service are very professional and care about their customers.
J**A
not what I expected
I thought these were turn-on/solar sensitive which they are not. The candles need to be recharged each day for that night's use. The light/flicker is attractive but not bright enough when inserted in the holder. Just an OK purchase but would not buy again.
Trustpilot
1 week ago
1 month ago