From Stone Tablets to Satellites: The Continual Intimate But Awkward Relationship Between the Insurance Industry and Technology

Barry has taken an innovative look at the insurance industry and the title sums up the relationship the industry has with technology. The primary audience for the book would be senior leaders at a carrier and include members of the IT, actuarial, underwriting, operations and claims teams. Insurtech leaders and those in charge of third-party vendors (loss control, independent claims adjusters, and risk modelers) would benefit as well.

Barry Rabkin has lived a career as a thought leader and respected voice on matters of infrastructure within the insurance industry (and by extension the financial services industry as a whole). Now Barry takes on a new role as your tour guide exploring with you the awkward & often times intimate courtship of evolving technologies and an industry so dependent on the past for its body of insight and wisdom. Those currently on a career journey within the financial services industry, the technology industry dedicated to financial services industry, or those aspiring to such careers would be well served to take "Stone Tablets to Satellites" to heart.

Barry lays out an outstanding roadmap on how to effectively transform the insurance industry. It all starts with augmenting the multiple customer experience touchpoints that the new digital landscape demands. Every incumbent industry player and any newcomer will understand that there is no single silver bullet solution. The roadmap is in the book – a must read!!

Whether you are just starting a career in insurance, mid-career or in an insurance leadership position—this book is a must read! In fact, read it twice. Mr Rabkin writes eloquently and provokes much thought about the insurance industry, technology and where they both meet and serve the customer and policyholder. Well done Mr Rabkin!