A NEW BIRTHDAY SONG, A SUPER CUTE ANIMATED MUSIC VIDEO GREETING CARD, PERSONALIZED FOR YOUR NAME

The personalization only works if their data base has the child's name in it. My grandaughter's name was not in their database. The instructions on the website tell you to request your child's name and supply your email but I can't get any response. I am afraid the childs birthday will be done before I ever get a response.