What’s the difference in a uv light and tube? So there is no way to buy a part to replace ourselves?

The quality of the lamp is better, and the irradiation range and disinfection effect are also better. We do not recommend that you replace the lamp yourself, it may not fit with the towel warmer. And the process of disassembly may damage the box.

What is the temperature range? Would it work for warming rice packs for massage?

The temperature ranges about 70±10℃ when working. We have test it to warm a towel that need about several minutes but have not test use rice packs for massage yet.

When wetting the towel and putting it in will the towel come out warm/hot and damp or just warmed up and dry ?

Hello, the towel will come out warm/hot and damp.

Why is there a very strong odor when using the UV function- is this normal? It’s very strong

Please clean the towel warmer once before the first use. After using the UV function, there may be a little taste, not a bad smell, which is the taste of ozone, is a normal phenomenon, please do not worry.

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Description

🔥 Elevate your spa game with warmth that works as hard as you do!

GENEROUS 23 L CAPACITY - Fits up to 60 towels with dual-layer shelving—ideal for busy salons and spas.
2 IN 1 MULTI TOOL WARMER - Perfect for towels, massage stones, nail tools, and more—versatility that elevates your professional setup.
SPA GRADE HEAT PRECISION - Maintains optimal 149°F-158°F warmth for perfect towel comfort every time.
DURABLE ALUMINUM STAINLESS STEEL - Upgraded aluminum chamber and rust-resistant steel shelf ensure even heating and easy cleaning.
SAFETY FIRST WITH CE CERTIFICATION - Certified safe for daily use with a removable water tray for hassle-free maintenance.

The DEPFALL Hot Towel Warmer features a spacious 23L capacity with dual shelves, heating wet towels evenly between 149°F and 158°F using an upgraded aluminum interior and stainless steel shelf. CE certified for safety, it’s designed for professional and home use, warming towels and beauty tools quickly and hygienically.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.