Question 1

I have had my lights from June and one has stopped working no light but unit heats as if the power is there but lighting not on

Accepted Answer

Exactly the same issue but with 2 of them I sent them back I wasn’t happy with them at all.

Question 2

How much  clear space is required above the fitting to dissipate heat?

Accepted Answer

They’re not hot at all so Very little if any

Question 3

How  to replace? Had them put in last year but one keeps flickering

Accepted Answer

I assume you are not very familiar with doing this sort of thing, but if you have a spare lamp of the same type, then replacing the faulty lamp should be quite simple, providing there is nothing unusual about your particular installation.  Firstly, make sure the mains power is turned off at the main power switch in the premises.  Confirm that the lamps do not come on if you operate their local on/off switch.  Grasp both sides of the old lamp with your fingernails behind the rim and pull down.  (If you don't have strong fingernails, you could use something like a flat screwdriver to allow you to get your fingertips behind the rim.)  You will be pulling down against the pressure of two spring-loaded retaining clips, one on each side of the lamp.  Pulling firmly will free these clips from the hole in the ceiling.  (You may want to tackle this carefully, releasing one side at a time, and using your fingers to stop the spring clip from snapping back sharply.)  The lamp will now be dangling from the ceiling by its electrical supply cable.  A short distance from the lamp (about 10cm) there should be a connector of some sort, and this connector will typically be enclosed in a small insulating plastic box.  Open the box (if there is one) to gain access to the connector itself.  Loosen the two screws that grip the brown and blue wires that come from the lamp, and pull these wires free.  The lamp is now removed!  Compare the new lamp to the old one.  There is a small green 3-position switch on the side of the lamp that sets how warm or cold the light tone will be.  Set the switch on the new lamp to the same position as the old lamp, so that you will get the same lamp tone.  Then installing the new lamp just involves the reverse procedure to removal.  Make sure you have loosened the connector screws sufficiently to allow the new wires to be inserted, then tighten the screws to grip the new wires.  (The wires have little brass ends to make this task easier.)  When inserting the lamp into the hole in the ceiling, you will need to hold the spring clips folded back until they have entered the hole.  If you don't feel comfortable doing any of this yourself, I am sure you will find someone who is familiar with doing such work.

Question 4

I bought six lights in Jan 2023 and in the last few days 4 out of 6 have failed two are very dim and one is flashing replace/refund please

Accepted Answer

We have had no problems with ours. I think your query needs to be directed to the vendor not another customer but I do hope you get this resolved.

Brand	ALUSSO
Manufacturer	ALUX
Product Dimensions	8.5 x 8.5 x 2.9 cm; 380 Grams
Manufacturer reference	HU-XI-201
Part Number	HU-XI-201
Area Lighting Classification	IP44
Number of Items	6
Style	LED downlights ceiling dimmable
Colour	Black
Shape	Round
Material	Aluminium, Polycarbonate
Number of Lights	6
Included Components	LED downlights ceiling with built-in transformer
Voltage	230 Volts
Specific Uses	Indoor use only
Special features	✅ 3000K Warm/4000K Neutral/6500K Cool Adjustable, ✅ 10-100% Dimmable, ✅ Ultra-Thin 29mm Installation Depth, ✅ Integrated Design with Bulit-in Transformer, ✅ IP44 Waterproof, ✅ Easy Installation
Shade Colour	Warm white
Shade Material	Polycarbonate
Light Direction	Downlight
Power and Plug Description:	AC
Switch Installation Type	Recessed Mounted
Batteries included?	No
Batteries Required?	No
Type of Bulb	LED
Luminous Flux	600 Lumen
Wattage	7 watts
Incandescent Equivalent	70 Watts
Bulb Features	Dimmable
Colour Temperature	300040006500 Kelvin
Colour Rendering Index (CRI)	82.00
Average Life	30000 Hours
Item Weight	380 g
Guaranteed software updates until	unknown

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ALUSSO Black LED Downlights Ceiling Dimmable 7W Slim LED Recessed Ceiling Lights IP44 Bathroom Spotlights Ceiling Lights, 3000K Warm 4000K Neutral 6500K Cool Adjustable Ceiling Spot Lights, 6 Pack

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