Eglaf European Style Double Walled Thermal Carafe/Stainless Steel Thermal CarafeIf you want to get the best thermal performance,please following these 3 step: Pouring a few cups of boiling hot water in the carafe and leaving it there for 10 mins. The hotter the water,it wiould stay hot for longer. This is our suggestion that pouring 90-95% full beverage in thermal carafe, it will stay steaming hot for much longer.;ATTENTIONS Keep it away from fire. Direct heating from the exterior will damage the item. Make sure the the sealing parts are intact every time after cleaning the product. Don't put it in a dish washer.After-sales serviceSince we promise that every carafe is shipment in a good condition. However, after such a long transit process, we sincerely hope you can contact us firstly when you meet with defective product. And we promise we will deal with your problem within 24 hours after receving your emails(free return or exchange may be applied).
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