User Manual: Please tear the tape off before installing the ink cartridges When installing the new cartridges into the printer,the computer would prompt "Non-Genuine", please click"Yes"continuously, then the printer can go on to print Shipment: All items will be shipped out from California via USPS FEDEX DHL UPS randomly, 1-2 business days after the payment is received. Transit time varies depending on your location and nature of transit. Shelf life : Product unopened save time for 2 years at room temperature ,keeping in the original package , avoiding sun exposure, otherwise it will directly affect the service life of the cartridge. Quality Assurance : All ink cartridges are manufactured in an ISO 9001 certified facility, engineering to produce superb results. And all products covered by a 100% satisfaction guarantee and 1 year warranty.100% money back or free replacement guarantee if you receive one damaged or can't work on your printer. After-sales service: If you have any problems or concerns whatever with your order or products ,please message us and give us a chance to assist you before you leave any feedback, we believe we can produce a positive outcome to any situation and will work hard to earn your praise.
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