FAQ Q1.Is the hair virgin unprocessed? A:Yes,the hair is cut from one donor with full cuticle aligned,no acid bath,natural unprocessed. Q2.How many bundles for a full head? A.10″-14″:2 bundles, 16″-22″:3bundles, 24″-30″:4bundles Q3.Why are my hair extensions getting shedding? A:The first time you wash it,it may have a little shedding,and don't worry,this is the normal phenomenon.Brush them with wide tooth comb,wet them before you brush them.pls comb from the end firstky,then to the top.Hair loss can be caused by many factors. Heat damage from blow-dryers,curling irons,and flat irons,as well as coloring and extensions all result in breakage. Q4.Why are my hair extensions getting tangled? A:Your hair extenson become tangle due to being dry,oil&dirt build-up,salt-water,chlorine and dot not comb(wide tooth comb)out your hair daily. Make sure to wash & condition your hair at least once a week,twice a week is better.Use hydrating drops or consult your stylist for more help. Q5.Could the hair be dyed and Flat-Iron? A:It is virgin hair,so could be dyed and flat-iron,but please don't exceed 150℃,if not the hair will be destroyed,also the hair will come back to its natural wavy after you wash it or flat-iron. Q6.I cancelled the order,but why I still do not receive the refund? A:It need 3-5 working days to process the refund,pls be patient.
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