Many organizations are coming to realize the power of coaching and managers are having to develop new skills rapidly in order to make use of coaching techniques at work. But being a coach isn't the same as being a teacher. Successful coaches help to improve performance by drawing out and developing key strengths: they question and guide, they help people to focus and achieve more. Some managers can find the shift to a coaching style of management difficult to achieve: this text aims to quickly improve managers' ability to coach someone at work, provide a good grounding in the key skills they need to develop and boost confidence. With practical advice, proven tips and with a set of 69 easy-to-use activities, this book should help you to: coach both individuals and groups; assess an individual's current performance; develop a coaching plan; keep track of whether your coaching is having the right effect; and learn how to motivate and communicate effectively.
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