SureSafe Personal Alarm for Elderly with 1 x Wristband & 1 x Pendant

Purchased Dec 2019 for my elderly mother. This was so easy to set up. I can't see how anyone could go wrong entering the 3 phone numbers for the unit to dial out to. Recording the short message (which the person who answers hears), was also very easy. OK, the message can only be maximum 6 seconds long but surely that is enough to say 'Mums alarm alert, press any number key to respond'...that's adequate.We tested many times before leaving it with her. The wrist button and the pendant worked perfectly every time in any position around the house and the unit continues to dial the numbers one after another until it gets a response.The intercom voice communication facility which activates when a person responds is useful but the person in the house where the unit is installed will need to be right near the base unit otherwise the responder can't hear them on their phone. However, we decided that we'd just use this for the responder to announce that they have received the alarm call and they're on their way by just speaking into their phone. They can then be heard through the base unit speaker at quite a loud volume and Mum will hear this wherever she is in the house. We think this is adequate for our situation as we're only a few minutes drive away and she'll know we're on our way....we don't need a big conversation going on...just get the alert, say we're on our way and turn up. It's an alert system, not a telephone. We can always ring her on her normal landline phones if we want a conversation before we turn up.Can't yet comment on reliability as only had it for a few days and we've not had any false alarms yet.Recommend you try this before you sign up to some monthly paid system which all looked quite expensive to us.Some other reviews mention about replacing batteries in the wrist alarm and pendants and say there are no instructions on how to do this but there are a couple of small screws at the back which need to be unscrewed to remove the battery compartment cover...simples!

SureSafe Personal Alarms 1 Pendant & 1 Wristband + 1 FREE SPARE WRISTBAND OAP Fall Care Alert Combo - Medical Alarm/Alert for Seniors/Elderly. Old Person Pendant SOS Device for Independent Living. 12 Month Warranty from an International Emergency Alarms Device Company.I purchased this item for my mum after she developed a medical condition and lived on her own. She has heart problems and asked if i could get something that would help her get help should she have a fall or an episode. The package arrived quickly and was easily installed by my brother. It works fine dialling the pre programed numbers to get help. The only minus point we have found so far is the sound quality on the speaker unit once button has been pressed and the emergency contact is trying to talk to my mum, there voice is audible and mum is able to understand them but the quality is not good. This has though given me some peace of mind as i live on the other side of the country and it has given my mum some peace of mind knowing she can get some help when she needs it.

This is a great buy with not too much expense, with 3 phone numbers to call in case of emergency, it is very reassuring for both the families and the patient. easy to set up, and use with a good range of access.

I got this for my dad as he fell overnight and was on the floor for approximately 5 hrs and no-one could hear him calling.I was trying to avoid having to pay a subscription service and this product fitted the bill.My only concern was that the description had "Not suitable for homes with new fibre optic/digital phonelines ".The 'line' was switched from a splitter on the actual BT line to a BT socket on the Sky router and I suspected it would work so I ordered.The provided splitter fitted fine on the router and I could plug the home phone and the Suresafe in.After recording a message and configuring the phone numbers we tested and my mum's phone rang with the message I'd recorded.We tested from the furthest part of the house and it didn't work so I changed the position of the base unit and we got to to work fine.So far it seems to be just what we needed as long as my dad wears it...