The Emotional Intelligence Pocketbook (Management Pocketbook Series) Paperback – May 1, 2002

Good !!

Great easy read , condensed topic with enough detail .

Great product, delivery & accurate description.

I already read four other booklets of the Pocketbook series, and this one has been the best so far. It explains in simple words what emotional intelligence is (although there is no reference to the biology of emotions and the comparison or connection with 'cognitive' intelligence) and, most importantly, why we should develop it (although I must say it sounded a bit materialistic to read about companies who increased their income because of EI provision, but hey, this book is for business people, too).Generally, it provides a simple, step-by-step approach, with handy resources (such as evaluation questionnaires) that gives to the non-academic reader excactly what he/she needs to know about this construct and how to develop it in practice. However, it should state in the sub-title that it is mostly addressed to organisations and is not oriented towards families and education.

Some ideas... interesting but, just ok. It may help understanding, but not to be read alone. It may help a trainer.

THE BOOK ARRIVED IN EXCELLENT PACKAGING AND WAS RECEIVED WELL AHEAD OF TIME. It has proved to be a handy little reference book.