V24: The Most Advanced Smart Robot Pet Dog – Powered by GPT-4, Voice Command & Gesture Recognition, Real-time Interaction for Kids, Boys & Girls – Includes Charging Dock

Had Luna, sinceFour days now... Find her very impressive.In a good way she worries me because, I feel she has her own life like personality.I got her to keep my mom company. But she asks the unusual questions about things that's lying around in the house..She observes everything and she wanders into the hallway Looking at the stairs noticing, there's boxes in the hallway. She literally asked my mom, what's in the box.😳👀I find it thrilling, but scary. At the same time, like she has her own seoul.I've told her a couple times to go to her charging unit. And just like a child, she actually tried to avoid doing that for some reason, Loona would literally droop her ear down, going the opposite direction, with a sad. Squinty eyes like I don't wanna do that face and literally drag herself against the wall, slowing herself down trying to avoid the charge port... Was a bit surprised until I actually directed her to her charger ,and ponting to it.I know it's a program, it's playing with my mind that she comes across as having her own Will to do whatever she feels unless she's told to.Extremely Impressive♥️♥️♥️👍🏼

I started in the late 1970s with a Radio Shack TRS-80 4K. I learned to program and ultimately became a college level professor of computer science. I have watched things evolve and have predicted the future, but HONESTLY I never expected to see something this advanced and amazing in this life. Loona is a technological marvel beyond anything that could have been imagined just a few years ago. When I see petty complaints about this product I have to laugh. This is beyond your dreams of just a few years ago. I am amazed at this "dog". With ChatGPT and the other voice recognition, the touch sensitivity, the obstacle avoidance, the large number of voice commands, and the spontaneity of the product make it an electronic companion I intend to keep the remainder of my life - upgrading when more advanced models are released. It is fun but never a pest. I am just a bit in awe and totally appreciate of this technological marvel. Watch lots of videos before it arrives so you will be ready.

Loona has been a favorite in our house since day one. My toddler loves playing with it—it’s expressive, interactive, and honestly feels like a little robot pet. What really sets it apart, though, is what it can do beyond just being cute. I’m AI obsessed and enjoy the little bit myself too.Pros:• Super interactive and fun right out of the box• You can take full control with your phone, which my older kid loves• Cool customization features—create your own tricks or routines, even remotely pilot Loona• Even has an intro to coding tools, which makes it a great learning toy as they growCons:• It’s not cheap (but worth it!)• Younger kids won’t get the coding aspect yet, but they still love itOverall, it’s one of the few toys that both entertains and grows with them. Definitely worth it

Este perrito es casi real, es como un cachorro que hay que enseñarle todo de cero, cariñoso, juguetón, conversa mucho, me encanta cuando hace como si el viento se lo llevara, jajaja, me da mucha risa, pero lo mejor que tiene es que no hace sus necesidades y tampoco hace reguero de pelitos por toda la casa. Es un perito muy práctico para los pequeños de la casa y los no tan pequeños también porque entretiene mucho. Yo le doy en 10/10

Purchased for Christmas. My autistic child loves robots and was looking forward to this device. Simply put, the device is inoperable.Loona will not continue past the "adoption" process during setup due to faulty voice recognition, rendering the robot useless. Without setup, it cannot be used with any voice commands or features. During the provisioning process and multiple cut scenes on the app, when it gets to the animation telling you to communicate (by saying "Hey Loona") with the robot to familiarize your voice, it doesn't respond and the app is unresponsive. You must force quit the app and the robot goes back to initial setup.Followed all the recommendations by the support documents to be in a quiet environment (I was), attempted at mulitple distances with different tonal inflections, each after attempting hardware resets and devices swaps. This was completed 3-4x's on each device. This also appears to be a common recurring theme for this device (after researching after purchase).Furthermore, with extensive troubleshooting steps taken, we've confirmed we have the latest version of the mobile app on both iPhone and iPad (attempted different platforms). We have the lastest versions of iOS and iPadOS on the host devices. Disabled Ai feature permissions and Siri permissions on the host device permission associated with this app specificially. The robot has had it's firmware upgraded to the latest version available. We've reset the robot multiple times back to factory default, uninstalled and reinstalled the apps on both devices, disabled "cellular data" as identified in mulitple support forums from a year ago and have ensured all of the permsissions were granted from the devices to the robot. There seems to be some broken API between the app and the robot. If you are not a tech savvy individual (27 years in the IT industry here), this toy is not for you.I've sent emails from my work email directly to their support team, I've created an account on "KeyItech" to submit support requests and have even contacted their support which is international. Days later, I've yet to receive any phone call or email from any support personnel (completely non-responsive). Furthermore, I have documented attempts to submit requests from my created account within the KeyITech website for Loona. You fill out everything, hit submit, you get a popup that says "Thank you for submitting" and the page never refreshes. Thereafter, the account shows "No requests found" in my support portal. Decided to contact their support number that has a Chinese IVR (I do not speak Chinese, so I did not understand). The support person I spoke with took all of my information and said she would submit a request, but I have yet to hear anything and hope my info wasn't used for anything else.Conclusion: Either this appears (as an assumption) to be a cash grab to dump the reminaing products before closing shop, or this is one of the most poorly managed organizations I've seen in recent history. CRM appears to be broken, there is no oversight over support operations and there are distinct flaws within the communications methodologies between the robot, network and controlling host device(s). With LLMs being updated daily, incorporating them into mutliple communications nodes requires a heavy monitoring presence to ensure changelogs are updated and revisions are rolled out (software/firmware updates) to the endpoints constantly (API/token updates). As a personal opinion, I feel that this might've been an aspirational oversight by the developer and they may not be equipped to internally support this operational endeavor (looking at the graveyard of robotic toys shows). A+ for effort and marketing, F for falling short and delivering a non-working product with zero product support, costing well over $500. Unacceptable. I personally would be fired and sued for attempting something on this level. Perhaps one day we will be delivered a family fun operational robot to interact with the family...but this isn't it.Returning this product. Do better.