Important Tips Being DIY-friendly these cameras do not require long cables and cabling to the base unit Yet as 24*7 full time cameras they do need power from nearby outlets Please be informed before you purchase Product Specifications Base Unit (HUB8-2MP) 8CH 1080p HD NVR w/ built-in router supports up to 8 cameras VGA & HDMI outputs up to 1080p 4 channel sync-playback Manual continuous time schedule & motion recording Motion email alerts and mobile notifications Power 100-240V Worldwide 12V DC to Hub Operating temperature 14°F 131°F Weight ≤2 2lbs ex HDD Supports 4x digital zoom (mouse wheel or fingers zoom on App) PT camera(2*CP4-2MP & 2*CP6-2MP) Pan 180 Degrees and Tilt 55 Degrees 1080p (1920*1080) HD Resolution Built-in Microphone for Audio Pickup 1/3” CMOS Image Sensor H 265+ Video Compression S/N Ratio > 39 1 dB Day & Night Auto Color / BW Minimum Illumination Color 0 1 Lux B/W 0 01 Lux IR Night Vision up to 100ft in pitch darkness Lens CP4 with 4mm and CP6 with 6mm lens Privacy Mask 4 Zone Selectable Power Consumption ≤6W Working Temperature -25℉ - 122℉ Weatherproof IP65 Connectors 2 1*5 5mm standard power input RJ45 Ethernet port Package includes 1x 8 Channel 1080p HD Hub (1TB HDD preinstalled) 2x1080p Wireless PT Cameras 4mm & 2x1080p 6mm PT cameras 1x 12V DC 2A Power Adapter for hub 4x 12V DC 1A 10ft-cord Power Adapters for cameras 1x 3 3ft Ethernet Cable 1x USB Mouse (Hub supports bluetooth mouse) 1x User Guide 4x Door & Window Home Security Sign Stickers
D**R
Amazing Range and responsive Tech Support & super easy mobile app. / Update after 8 months.
After being in the market for over a year and trying three products I came across this “kitty Hok” because of the advantages1. The cameras can be panned and tilted – if I want to change the angle or the area of surveillance – it can be done remotely and without physically replacing the camera unit.2. It has got amazing range. We have a ranch house and the unit cover end to end cameras without any signal extender – this is the main difference between “kitty Hawk” and other products that I tried.3. The tech support is very responsive - one of the cameras was DOA. I sent an email to the tech support and they immediately sent a replacement camera without any fuss. This is simply great and rare and is really highly appreciated.Only one point I would like to mention – there is no SSID broadcasted – so in case a range extender is needed – it becomes difficult without SSID broadcast.Otherwise – simply a great product for the money.An Update about Kittyhok security NVR & PTZ Camera-------------------------------------------------------------------Two qualities of this product is out standing1) The WIFI Range2) Ease of use including the mobile setup.I was putting off the mobile setup because from previous two experiencesI was expecting to spend about 2 hours for mobile app to be successfullyInstalled and as well as working.Last Sunday 7/30 – I sat in front of the NVR, downloaded the app, entered the name,Password and the cloud ID no. and I was really surprised to see the picture appear onmy phone.This instrument is unbelievably easy and you possibly will not need it but in case it becomesnecessary - the customer service is very responsive and really really helpful.A Good Product and I am feeling good buying it. Thank You Kittyhok.Important Update - After 8 months----------------------------------------Using this Kittyhok security system since end of May 2019 without any issue as yet (touch wood) – The NVR rebooted itself once without any apparent reason and one camera dropped signal and got frozen – but a simple “power off power on” did the trick.The customer service is “unexpectedly good” – well, I guess “great” will be more appropriate term – very responsive with help usually within few hours of lodging complain. I am, so far, very happy with Kittyhok and bought two more cameras – which have just been deliveredRecently there was an instance of “hit & run” case without any eyewitness. Luckily one my camera caught the whole thing and police wanted to see the recording. Extracting the file from Kittyhok system can only be done in one hour segment that is 5am to 6am / 7am to 8am etc. – which is a huge file and actual accident was captured for may be 5 min within that 60 min recording.Police wanted that 5 min of the captured video of the actual accident for their investigation and there I had precarious problem. Kittyhok system encodes the captured video file in .AVI format encoded with HEVC/H.265 – which is the latest format suitable for 4k video.The problem are very few video players can play this file and fewer App can convert this format to a format that can be played by common media player like windows media player etc.After extensive research I found one software [Xilosoft video Converter] that can reliably covert the Kittyhok captured video file to Mp4. I converted the .AVI file to .MP4 format and handed over the file to the authority so that it can be viewed easily in windows Media Player.Hope this will be of some help to users.=================Another Update After Two Years Of Usage =============Update – I am feeling morally obligated to write this update and this is about the promptness of customer support of a company named “ Kittyhok”.I bought a NVR from Kittyhok on May 22, 2019. The device is working flawlessly. Couple of days ago the NVR failed to connect to internet.I tried few things without any success and wrote an email to Kittyhok customer service requesting help.I got their response almost immediately and within few hours they guided me to the fix. The device is running fine again.I wanted to let others know about this because such excellent customer support from any company is very rare.Thank you “Kittyhok.
B**I
Totally satisfied with quality and performance
I believe security cameras are the biggest rated obstacles to criminals and illegal activity. Security cameras can provide vital evidence to the police to identify and track the people involved in unlawful activities let it be a criminal tress passing, burglary, attack or arson. To track all the movements inside and outside of a premise, you need to install a suitable security camera system.For me, some of the essential for a security camera system are High Definition Resolution, DVR Hard Drive for Recording, Remote Viewing Capability, Infrared Detection for Night Vision and Motion Activation. At least these minimum five features are important and I made make sure that the security camera system is offering all these features.1. High Definition ResolutionCameras with high definition resolution can capture minute details of incidents that a low-resolution camera cannot record. It is important to have maximum details of criminal incidents that can help to nab the culprits. If the pixel rates are high, then camera resolution will be more. The resolutions are given in horizontal and vertical numbers for example 1280 x 800. Therefore, look for cameras with higher resolution rates. This product has a high resolution and high pixel (1080p (1920*1080) HD Resolution). I am totally satisfied with the quality and I think everything is visible and clear on the cameras.DVR Hard Drive for RecordingIn most of the cases, we need to have your premise on surveillance 24 hours throughout the year. In such a scenario, we should have a digital video recording device that can take care of the complete movements by recording. The latest DVR is featuring with intelligent searching options that will ease up to locate and pinpoint the exact clip of the event with date and time stamp. Therefore, it is a must to have a DVR Hard Drive for recording along with the surveillance system. This camera system has 1TB hard drive and at the same time, the camera system compresses the videos which are great and enables us to save every minutes and second. Amazingly, there is a hub which supports up to 6TB, which lets us record up to 180 days, without any monthly fee.Remote viewingThe modern security systems have changed the way close circuit monitoring was done earlier. They have created apps and interfaces that can help to view images recorded easily on your Personal computer or Android devices. This product has an interactive and nice app. I simply downloaded the Kittyhok App and made an account and I have all the cameras here on my phone (IOS). It is pretty easy and straightforward to view, hear, playback, record to mobile and share video clips. I have also enabled the motion-triggered Alerts and Emails which pushes notifications to my mobile or send a notification to my emails with snapshots when activities detected.Infrared Vision/Good night vision and waterproofIn my view, it is futile to have a surveillance system that cannot show clear pictures even in total darkness. Thus, it is important that one keeps this in mind while choosing the best security surveillance system with best Infra-Red night vision to provide great pictures in total darkness to great distances. This product has IR Night Vision & IP65 ability. The cameras' IR LEDs illuminate up to 100ft in pitch night. IP65 is also a good feature especially here in our area which it rains a lot. 2 days ago it was heavy rain and one of the cameras was totally soaked but it is still working without problem.Motion ActivationThis is a wonderful feature where the mechanism starts recording in the event any motion is detected. This feature is excellent when there are no such activities, and you want to record the movement when there is actually some movement happen or some untoward incident occurs. This feature will allow save the recording disc space and also save the cost of operation. This system is good where you required 24 hours surveillance and need the recording only if there is some suspicious movements happen.ProsThey are very easy to install and are weatherproofYou get good technical support for this product.These cameras have a solid build and last long.You get high-resolution pictures and are really easy to handleIt can be monitored by PC and other Android/iOS devices easilyThere is a year of warranty and free lifetime technical support for people of USAThe memory is huge and can record up to 30 days plus I can use 6TB free hub to record 180 days as wellConsGood night vision but not perfectIt takes a little time to install
A**.
Excellent system and price point!
We purchase this system and immediately liked it in comparison to another security system we previously bought and returned. It was easy to setup. The clarity of the pictures are great. We ended up with a total of 7 cameras. So far we have no major issues. However, we initially downloaded the IP Pro app per the instructions in the manual and was very disappointed. We contacted the support at Kittyhok and she suggested we download the Kittyhok App itself. It is so much better! However, there are issues when running on 4G. It would lock up and not connect. The system works best on WIFI but also locks up occasionally. We would have to completely shut down our phone in order for the system to work. Also, the system is not completely wireless as each camera still needs to be plugged to an outlet. We were lucky to have power source at each corner of our house cause we had motion activated security lights installed in the past and we used those as the source for power. We love this system overall for its features and price point. Only time will tell if it is a great system as we feel it is today. Things we wished the system has are that it has a two way audio and that we can hear what was being said. The sound is not audible during live or playback mode. The support (Katie) is excellent! She is very efficient and knowledgeable. We would and did recommend this system to people we know. We have researched other systems being sold out there and so far we feel we have bought the best system.
Trustpilot
1 week ago
2 weeks ago