Question 1

I have roots in my pipes will this fix it or should I purchase extra equipment?

Accepted Answer

I recently had a root problem in my drain line, at first I thought it would be just a regular clog which I've corrected with this machine about 4 or 5 times since purchasing (my main line clogs up about 1-2 times a year).  This last clog though proved quite difficult, I ran the line through three times with each attachment that came with the machine (the spade, small claw and spiral wire) just to see if any of them would be effective but none worked to fully fix the clog.  I kept pulling out some stuff but it still wouldn't drain properly, even after running entire line out which I knew would make it to the sewer connection.  That led me to believe it was a root issue, I was simply pushing through the roots without dealing with them.  Not content with calling a plumber, I looked on here to see if there were any better attachments.  Found this 2" spiral cutter for the Ridgid K-400 machine, https://www.amazon.com/gp/product/B003XYIFPW/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1.  It made quick work of the roots and fixed the issue.  I also bought a larger cutter attachment, https://www.amazon.com/gp/product/B001HW8EZ8/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1, but didn't end up needing it but now I have it just in case.  I recommend buying the 2" spiral if you ever think you'll have root problems.  After the root clog was fixed, I used some Roebic root killer to finish the job, https://www.amazon.com/gp/product/B000BQWKUQ/ref=oh_aui_detailpage_o01_s01?ie=UTF8&psc=1.  Now I need to remember to do that every 6 months or so.

Question 2

What electric snake can be used for toilets?

Accepted Answer

For toilets, a "closet auger" ($50) is best.  Even then, duct tape more of the shaft; otherwise, you'll scratch the toilet porcelain or stain with metal abrasion.Search Amazon for "closet toilet auger."  Closet means the snake cable (3' or 6' long) is pulled into the shaft, and then snaked out AFTER inserting the shaft bend into the toilet drain hole (to protect visible porcelain from scratches).

Question 3

What size cable do you recommend for commercial building sink lines?

Accepted Answer

i think the k-400 only uses 3/8 or 1/2 cable and i would think the 3/8 would still be hard to get around bends, but i am assuming the lines are 1 1/2 inch pipe but i don't know that for sure, i would be using my machine for 3-4 inch pipe mains. there are smaller ridgid machines for smaller jobs.risgid website says 3⁄8" (10 mm) cable best for 11⁄2" (40 mm) to 3" (75 mm) linescopy and paste this link....  https://www.ridgid.com/us/en/drain-cleaning

Question 4

Could you give me a price to ship to Brisbane Australia please?

Accepted Answer

Unfortunately we can not ship it there

Brand	RIDGID
Model Number	26998
Product Dimensions	53.34 x 43.18 x 58.42 cm; 226.8 g
Name List for Name Plates	Casual
Power Source	hand_powered
Voltage	115 Volts
Included Components	No
Are Batteries Included	No
Item Weight	227 g

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Rigid K-400W/C-45IW Drain Cleaner (26998)

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